[Resolved] Samsung Split Ac — Not giving proper service.I give complain but they are respond is low.After installation they are not doing any service. | |||
Sir, 1.Not doing any free service after installation. 2.After rectify the leakage in the coil, the remote function is some time not working properly.Some abnormal noise also come. Was this information helpful? | |||
Dec 19, 2016 Complaint marked as Resolved Verified Support May 11, 2012 Samsung India Customer Care's response Dear Customer, Greetings of the day ! Thank you for becoming a patron of Samsung product. We sincerely regret the inconvenience caused to you. Please share your contact details and complaint no. (if any). Our service specialist would get in touch with you shortly. Thanking and assuring you for best services always. Regards Samsung Team | |||
4 Comments | |||
Comments
Samsung AC — no proper service
i have requested for AC service on customer care centre number [protected] at 5 pm on 4-2-2010. At the time of request the executive had enquired about warranty period and copy of bill. But today morning time, the local dealer of your company has enquired about bill and the date of purchase of AC. My mother has given all the details which he enquired. But now a time is 6 PM but the local dealer has not made any service only harrassing us on phone and enquire again and again about bill and date. Nobody has come my home and only made a call on my house landline number or my wife's mobile number. Kindly suggest and tell me if you company is unable to do my AC service then I will arrange some thing more. Please reply as early as possible and no phone please again. I want action only OKranbir singh
[protected]
Samsung split A.C — not providing proper service
i have purchased a samsung split a.c on dated 28.04.2009 from m/s navrang electrovision ludhiana tin no.([protected]).with bill no.A-12293.but company has given me a rejected or deffected piece.from the date of purchase a.c was not cooling properly i make many complaints regarding this but my problem remain same bun now from some days a/c automatically stops after five minuts and it starts automatically after one or two hours.i make many complaints regarding this on the customer care no.30308282.but they did not sent any person to me.kindly solve my problem and took legal action against the company and against service provider. i have done compalaints approximately 20 times i'm giving the complaitnts no. below.comp no.[protected] many times they give me same complaint no.
comp no.[protected]dated 16.05.2009
poor service very bad after sales
I have purchased a split air conditioner Ac 1.50 Ton on Date[protected] on ur
dealer:
VIVEK LIMITED
205 ph road,
purasawalkam
CHENNAI - 600007
PH NO : 42952200 .. 42952216
my compressor is not running i have GIVE A COMPLAINT ON[protected]
STILL NOW 1 PERSON ALSO NOT CALLED ME...& NOT CAME 2 ATTEND THE PROBLEM todat the date is[protected]
AFTER UR RECEIVING THIS COMPLAINT WITH IN 24 HOURS U SHOULD TAKE THE STEP OTHERWISE I WILL MAKE A BIG ISSUE & I WILL
GIVE A BIG ADD FOR UR IN MY FACEBOOK & ORKUT
my job no is :- 321526
my name johnny
my contac no is [protected] & [protected]
I have purchased a split air conditioner Ac 1.50 Ton on Date[protected] on ur
dealer:
VIVEK LIMITED
205 ph road,
purasawalkam
CHENNAI - 600007
PH NO : 42952200 .. 42952216
my compressor is not running i have GIVE A COMPLAINT ON[protected]
STILL NOW 1 PERSON ALSO NOT CALLED ME...& NOT CAME 2 ATTEND THE PROBLEM todat the date is[protected]
AFTER UR RECEIVING THIS COMPLAINT WITH IN 24 HOURS U SHOULD TAKE THE STEP OTHERWISE I WILL MAKE A BIG ISSUE & I WILL
GIVE A BIG ADD FOR UR IN MY FACEBOOK & ORKUT
my job no is :- 321526
my name johnny
my contac no is [protected] & [protected]
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Samsung/splitA/C — No Proper Service
I Have just had my split A/C serviced 2 days ago but has gone from working to not working, To get connected to the local line I had to wait 20 minutes and was charged Rs, 20/- for the calls I did not even recieve frome the service dept, After get in touch from the through a friend I was told that I had to pay for the extra service which is not right as The service people had made a mistake since as I am sill under warranty. I wish someone can look into the matter I would be most greatful.Glenn.