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[Resolved]  Sansui 294 Sx Hard Rock TV — manufacturing Defect in television

Dear Sir/madam,

myself karthick from chennai. i bought a sansui 29" flat television on jan 13, 2009 from a dealer nearby area. Right from the day one i recieving problem from the TV set...there r some huge Dark colour spots appearing on the TV screen...when i complaint about this to the service center person...they attented and made it clear, but still the problem prevails i asked for an replacement...what should i do here.. pls here


thanks and regards

karthick
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet

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Dear Sir/madam,

Myself Ankur Bhatia from Delhi(Dashrathpuri). i bought a sansui 29" 2500 watt flat television in october2008 from a dealer (Sirohi) nearby area. Right from the day one i recieving problem from the TV set...there r some huge Dark colour spots appearing on the TV screen...when i complaint about this to the service center person...they attented several times but could not solve the problem, then they took it to the Service Centre & kept it for 10 days, but still the problem prevails i asked for an replacement...and your area sales co-ordinatar says this is normal & occurs in every model.what should i do here.. pls take some necessary action


thanks and regards
Ankur Bhatia
[protected]
i bought sansui tv hardrock 29" 2500w pmpo after one month i hered the hum sound from tv set if i cutoff the volume then it become stop & if i increased the volume then the humming starts i complained in service center & the engineer visit after 45 days, after checking all the thing the engineer sad that this is not a problem, u can here this humming in every tv which is having subwoofer but according to me this is a problem because i am a cinema engineer and having compleate knowlege sound system

LCD turns off automatically

My LCD start switch off automatically. Whenever I switch off the TV and than try to switch it on again, it won't working for me.
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Dear niravraval,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear niravraval,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

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