[Resolved] Sathya Agencies (P) Limited — negligence | |||
kindly note that during tamil new year on 14 th april i wanted to buy LG LCD tv from sathya agencies porur chennai-116.i approached your company representative Mr.Jagadish who was there in the show room and asked to fill the form and asked me to evening on the same day and reported that my loan application is rejected.And further more he asked me to provide bank statemnts for the last 6 months and proof ID and address proof.On the same day i have handed over all the required documents along with the application.your representative gave his mobile number to call me to know the status on 19.4/10.BUt to my surprise he never picks up my call or other wise asking some of his coleague to answer that he is not avaialble.kindly let me know what i should do.your rep mobile no. is[protected].why your rep should behave like this if loan is approved he can very well inform. Was this information helpful? | |||
Jan 17, 2018 Complaint marked as Resolved Verified Support Dec 11, 2017 Sathya Agencies Customer Care's response Dear Customer, Greetings from Sathya. With the reference to your feedback regarding our service, we understand your concern and regret the inconvenience caused. One of our customer service team would contact you shortly for providing resolution. Assuring you our best services always. Best Regards, Sathya CRM [protected]/[protected] | |||
5 Comments | |||
Comments
Dear Sir,
I am a regular customer of M/S Sathya Agencies and purchased things from Tenkasi Branch.I have purchased one Microwave oven on[protected] but it is under faulty condition till date .No customer service personnel at Tuticorin, Tenkasi and Tirunelveli has taken to rectify the faulty unit.I have purchased the unit for Rs.10500/= but kept in idle condition for the past one year.I have requested for replacement but nobody is interested to hear my request but I am suffering lot due to non-use of the unit.I have contacted Sri.Devapiran of service Manager at Turicorin but his response is not satisfactory and he is not arranging for servicing the faulty unit.I have send e-mail to Sri.J.Charles Packiaraj, CEO, Sathya Agencies but nothing has happened to me.Since I am a retired BSNL officer, I have no other go except to pray for you.So I humbly request your goodness to kindly replace the unit immediately and allow me to be happy.This is my humble request.Thanking You, N.Velayutham, 21, Bharathinagar First street, Melagaram(P.O), Tenkasi-627802, tirunelveli dist.[protected]
Can My Request May be Heared By You, Even Now ?
I am a regular customer of M/S Sathya Agencies and purchased things from Tenkasi Branch.I have purchased one Microwave oven on[protected] but it is under faulty condition till date .No customer service personnel at Tuticorin, Tenkasi and Tirunelveli has taken to rectify the faulty unit.I have purchased the unit for Rs.10500/= but kept in idle condition for the past one year.I have requested for replacement but nobody is interested to hear my request but I am suffering lot due to non-use of the unit.I have contacted Sri.Devapiran of service Manager at Turicorin but his response is not satisfactory and he is not arranging for servicing the faulty unit.I have send e-mail to Sri.J.Charles Packiaraj, CEO, Sathya Agencies but nothing has happened to me.Since I am a retired BSNL officer, I have no other go except to pray for you.So I humbly request your goodness to kindly replace the unit immediately and allow me to be happy.This is my humble request.Thanking You, N.Velayutham, 21, Bharathinagar First street, Melagaram(P.O), Tenkasi-627802, tirunelveli dist.[protected]
Can My Request May be Heared By You, Even Now ?
I am a regular customer of M/S Sathya Agencies (Tambaram) since last 3 years, and I have purchased more than 10 products from the same showroom. I have ordered for a sony-32"led (model-w650A) on January 14th with the quoted price, and also I have paid the initial amount and approved for the finance through Bajaj Finance. Even after 10 days, they have not delivered the product. I have been visiting the showroom for more than 3 times to inquire about the product. But their response is very poor. I have never seen such worst customer service. And specifically they never called me and informed me about the product availability status also in the last 10 days. But today when I went to the Showroom, they said the product price has been increased in this week, and so I have to pay the increased amount or else get the refund. I have the receipt with me.I am ready to sort -out this issue with us.Else i don't have either option to go to court or any legal way...
my no; [protected]
my no; [protected]
Wrong commitment and negligence
I have ordered Samsung double door fridge from Porur Branch on 24th Feb 2014, I was promised that it will be delivered immediately, But even after 25/02/2014 morning 9am i haven’t received, All my call are recorded and when i spoke to the branch person he was telling that the scheduled van doesn’t have the RC papers and that is why its not yet delivered, and promised that he will make sure arrangements, They have gave any discount on it, after all that they asked me to pay for delivery charge, I accepted but still this happens, i am very frustrated, the promise what they gave me is not taken care……:( Worst customer experience i ever had in my life time, I am going to file complaint all over the internet and show how the customers are intelligent than business. and also will find time to file complaint in consumer court …….. :( All my calls are recorded so no issues for me
I have ordered Samsung double door fridge from Porur Branch on 24th Feb 2014, I was promised that it will be delivered immediately, But even after 25/02/2014 morning 9am i haven’t received, All my call are recorded and when i spoke to the branch person he was telling that the scheduled van doesn’t have the RC papers and that is why its not yet delivered, and promised that he will make sure arrangements, They have gave any discount on it, after all that they asked me to pay for delivery charge, I accepted but still this happens, i am very frustrated, the promise what they gave me is not taken care……:( Worst customer experience i ever had in my life time, I am going to file complaint all over the internet and show how the customers are intelligent than business. and also will find time to file complaint in consumer court …….. :( All my calls are recorded so no issues for me
Thier customer service is so impressive and they won't do anything they have committed while selling.
Nice business ethics, I request all friends don't go and buy anything from sathya
Radhakrishnan, Coimbatore
Mob.[protected]
Nice business ethics, I request all friends don't go and buy anything from sathya
Radhakrishnan, Coimbatore
Mob.[protected]
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+91 46 1232 4985
+91 46 1420 0985
370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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Thanks,
Santha