[Resolved] Sbi Cards / Gift 360 — PAYMENT NOT AS PER OFFERED | |||
Dear consumer FORUM Here with i request that please revised my due payment as i received one broacher with last month card statement regarding GIFT 360 there is offer regarding various products from which i order one product that is SAMSUNG LCD TV 22" Product code 2428 MRP 18000/- offer price 15696/- with monthly EMI 1308 and 0 %, if there is more than 15000/- buying than one absolute gift FREE but here with please find attached same broacher offer and bill payment slip received from gift 360 and also notice of over credit payment from SBI CARD. Now how came payment comes 17491/-, please explain me as early as you received the mail as this matter i discus with more than 7 time with your customer care department officer i have all the records but they didn't understand the same and not give proper responds with answer please give me the answer within 24 hours otherwise i escalate the matter to consumer forum RBI as well as the higher authority for the consumer protection. Regards, Dr.Mrunal J Jariwala Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
i ordered for a laptop and mobile. The items were received after 40 days. Whole amount were recovered from me in one go; not in installments as offered. i do not know if it was done by sbi people or gift360. i wrote. i emailed. both did not give me proper reply. it was not correct to mislead a customer.
Reply
i orderd for one laptop and one mobile. The total amount was cut from my bank in one go; not as offered through installment. Moreover items reached about 40 days. Not correct. i only know the discomfort i suffered. not every one is a millionaire- one should help poor people also grow. Best part is neither sbi nor gift360 gave me proper reply. i did spoke to them, wrote to them n emailed them. sbi had gone one more step by reflecting the paid amount twice of the mobile. i pray God guide in them fairness and genuine concern in their dealing. their one little mistake by omission or commission can gave real pain to customers.
Dear Mr. Sameer
Ref.:- Order No. 113984 dated 22/03/2011
With reference to the above, I would like to inform you that I feel that I have been cheated by you peoples, as I ordered for Acer E350 but I have received eM350 (Model No. NAV51) by DHL courier dated 15.04.2011, for which I have been debited by Rs. 17988/- and Octroi Charges Rs. 1079/- Total Rs. 19067/- to my SBI Credit Card.
Kindly urgent reply me that how can I cancel the order.
Thanks & Regards
Uttam N. Gopale
Mob.- [protected]
Ref.:- Order No. 113984 dated 22/03/2011
With reference to the above, I would like to inform you that I feel that I have been cheated by you peoples, as I ordered for Acer E350 but I have received eM350 (Model No. NAV51) by DHL courier dated 15.04.2011, for which I have been debited by Rs. 17988/- and Octroi Charges Rs. 1079/- Total Rs. 19067/- to my SBI Credit Card.
Kindly urgent reply me that how can I cancel the order.
Thanks & Regards
Uttam N. Gopale
Mob.- [protected]
SIR/MADAM
I WAS OFFERD TO BY A DIGITAL CAMERA ie NIKON -L110 IN THE MONTH OF JANUARY. I ACCEPT THAT OFFER & RECEIVED THE GIFT PAK, BUT THERE WERE NO BATTERIES, WHICH WERE, OF .Rs.500.00 (FIVE HUNDRED) COST.
EVEN AFTER MY COMPLANT YOU DIDNIT SEND THE CHARGEABLE BATTERIESTO ME .NOW THIS IS MY LAST INSTOLMENT TO PAY FOR THE SAME, SO I WILL NOT PAY FULL AMOUNT ie Rs2383/ I AM KEEPING Rs500/=WITH ME WHICH WILL BE PAID ONLY IF I WILL GET THE 4 No.CHARGEABLE BATTERIES.
I REQUEST TO YOYU KINDLY SAND THE SAME AS SOON AS POSIBLE.
I WAS OFFERD TO BY A DIGITAL CAMERA ie NIKON -L110 IN THE MONTH OF JANUARY. I ACCEPT THAT OFFER & RECEIVED THE GIFT PAK, BUT THERE WERE NO BATTERIES, WHICH WERE, OF .Rs.500.00 (FIVE HUNDRED) COST.
EVEN AFTER MY COMPLANT YOU DIDNIT SEND THE CHARGEABLE BATTERIESTO ME .NOW THIS IS MY LAST INSTOLMENT TO PAY FOR THE SAME, SO I WILL NOT PAY FULL AMOUNT ie Rs2383/ I AM KEEPING Rs500/=WITH ME WHICH WILL BE PAID ONLY IF I WILL GET THE 4 No.CHARGEABLE BATTERIES.
I REQUEST TO YOYU KINDLY SAND THE SAME AS SOON AS POSIBLE.
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