SBI Cards — Spicejet Card Voucher

Dear SBI, This is in reference to the Spicejet Credit Card which was issued by your end with a Spicejet Redemption Voucher. I had applied for the same and received the card and the voucher at the time of joining, but when i tried to use the voucher for a booking, i received a mail from Spicejet that the voucher details provided to me was of an already used voucher. The same was complained to SBI as well as the Credit Card division. After several Mails also there was no reply and the only thing which was told that the matter is under process. Later the Customer Relations Dept was also contacted via the Toll Free no and i was advised to make the booking on behalf of SBI, as my travel was urgent and the new voucher was not provided. It was a clear case of forgery and cheating as an used voucher was provided and further no immediate action was taken. The SBI officials have been calling me and creating a mental harassment as every bit of conversation was provided by mail, yet they call and ask the issue every now and often. I seek compensation as i have been cheated by SBI, by making false promises and providing an used voucher. Please provide the mail id, so that the whole conversation can be sent to you. My new mail id is: [protected]@gmail.com Neeraj Jain. [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Neeraj

We regret the inconvenience. We’ll get in touch with you soon. However in the future for your own security we would advise you not to post your personal details on a public platform. You can mail it to us at [protected]@sbicard.com or send us a private message on Facebook.

Thanks and Regards,
SBI Card.
Dear

Thanks for talking to us. As discussed we are working on your query and we shall keep you updated with the status of the same.

Thanks and Regards,
SBI Card.
Dear Neeraj

We are trying to get in touch with you but unfortunately we have not been able to do so. Request you to please share alternative contact number or a suitable time to call to address your concern on priority

Thanks and Regards,
SBI Card.
Dear Neeraj

Thanks for talking to us. We will get back to you on your preferred day and time.

Thanks and Regards,
SBI Card.
Dear Neeraj,

It was nice talking to you. As discussed please send the additional information/document as required to enable us to address the issue at the earliest.


Thanks and Regards,
SBI Card.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information