[Resolved] State Bank of India — Wrong CIBIL defaulter entry

ippili

from Delhi, Delhi

Address:

Visakhapatnam, Andhra Pradesh

To
Nodal Officer, (Manager Customer Service))
SBI Cards 10 th floor,
Infinity tower C
DLF CYBER CITY, DLF Phase – II
GURGAON
PIN : 122002.

From
I.SRINIVAS
MOBILE : [protected]
Rly. Qr.No. 503/1, BNITN Colony,
Near Dharma Nagar
Behind Rly.Co-operative Stores,
VISAKHAPATNAM ( A.P )
PIN: 530 004.
Email id : [protected]@yahoo.com

Respected Sir,
SUB: Request you please send clearance of my SBI Credit Card
A/C No.[protected] which was closed and De-list my name
From CIBIL defaulters list, my balance Nil.

This is 1st reminder you are requested 7 days time i.e., from 30th Aug 2011

I, I.Srinivas was an SBI Credit Card Holder, bearing Card No.[protected]. I had cleared all the dues on my account and Card was closed in the 2007 year. How my name was kept in the CIBIL defaulter list from your end without any intimation. This CIBIL information was informed to me by SBI Dondaparty Brnach in Visakhapatnam Dist on 20th July 2011. While I was applied for Personnel Loan Causing My Father is Heart patient.
Actually I asked to close the Card from January 2007, at last your Call centre staff was told that your card was closed and no due from my side and need not required any letter. After that from July’2007 onwards I did not received any due statements from Your end.
Further I also contacted two to three times to your SBI Credit Card representative of Chennai through Toll free. They said that my balance is nil and already my card was closed in the year 2007, On 27 th July 2011, I was Contacted through Toll free Your Chennai Representative Miss Radhika gave me reply as my balance is nil and card was closed. I asked her, why my name was kept in CIBIL defaulter list. She was requested to me one weak time and gave a reference no.[protected], after one weak again I was contacted to your toll free no. again asked 5 days time like that they are extending but there is no proper reply.
I under stood that your representatives are wrongly fed my name in the CIBIL defaulters list. I am lower class person. Customer do not suffer from your end. Once again I request you to kindly check it and delete my name from CIBIL defaulters list and send a proper clearance paper from your end. Above said from address or send email as early as possible and oblige me.

Please don’t give me a chance to Proceed Legally.
Thanking you sir
( I.SRINIVAS )

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Aug 13, 2020

Complaint marked as Resolved

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Comments

faisalrazack

from Mysore, Karnataka

SBI Credit Card — Incorrect Defaulter Status

Hi,

I got to know that I have a default status in CIBIL because of an unpaid outstanding balance on my SBI credit card. In this connection I’ve already surrendered the card bearing no. [protected] on[protected]. As full and final settlement of all outstanding dues in respect of the above card I was asked to pay a sum of Rs. 5000/- by the SBI representative. In view of the full and final settlement, I’ve paid the said amount of Rs. 5000/- by way of cheque. The SBI agent after full & final settlement and after surrender of the card has also issued me a receipt. However, the agent did not give me a settlement letter stating that he would e-mail it to me later which never happened.

In view of the settlement arrived at and in view of the surrender of card, I was surprised to have been receiving the credit card statements. I then got to know that the SBI agent had deposited the amount I had paid for settlement as a monthly payment instead of a settlement payment. I brought up this issue several times with the customer care officers at the SBI credit cards call centre. On lodging this complaint at the call centre, I had been assured that this matter would be sorted out. However, I do not see any resolution on this issue because of which my name has been listed as a defaulter in CIBIL.

I have been trying to avail a personal loan but am always turned down by the banks because of this problem. Please advice what I would have to do to have my defaulter status cleared at CIBIL as I shouldn’t be going through all this for no fault of mine.

In anticipation of a quick resolution on this issue.

Thanks,
Faisal Razack

veritas55

from Mumbai, Maharashtra

Dear client,

Your Credit Information Bureau (Cibil) credit information report(CIR), other than your income, is the single most important tool used by a lender to evaluate your application for any loan or credit card application. Naturally, it's important that you understand yourCibil CIR and what it takes to maintain a credit history, so that it is viewed favourably by lenders.

We providing assistance on behalf of the client to get CIBIL report.

Please not we neither working on behalf of CIBIL nor any other government department.
We are Independent financial advisors.

Our serivices includes
1. Assisting for applying CIBIL reports
2. Helping for CIBIL report correctoion
3. Assisting getting loans from nationalised or private banks or NBFCs
4. Representing CIBIL issues and other matters to client's bank
5. Fighting for getting NOC or NO DUE CERTIFICATE from banks on behalf of client after settling account
6. Liasioning between Bank and Cleint to sort out the matter of credit cards or loans
or more information please visit at https://www.cibil.com

NOTE: CIBIL REPORT IS STRICTLY PRIVATE AND CONFIDENTIAL DOCUMENT NEVER DISCLOSE TO ANY ONE

We are not providing any free services but advising professionally and result oriented.

Office:

VERITAS THE TEAM
914, Sahajanand Shopping Centre
Opp. Swaminarayan Temple
Shahibaug Ahmedabad 380004

Ph:[protected]
Fax :[protected]
SMS: [protected]
Mail : veritastheteam.[protected]@gmail.com
Facebook:http://www.facebook.com/profile.php?id=[protected]