[Resolved]  SBI Gateway Payment — Money deducted from account but ticket not booked

Address:Mumbai City, Maharashtra

I tried to book my ticket through irctc using my SBI atm cum debit card numbered[protected]
i flled all the details in gateway payment sbi.
then i clicked on pay button.
the page took so long for loading and it didnt load succesfully. i didnt refresh or pressed back button.
then an error was displayed on page. ticket was not succesfully booked but money got deducted from my account.
help me on this...
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Aug 13, 2020
Complaint marked as Resolved 
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Sir/ Madam, I make online recharge for Rs.50/- for my TATA DOCOMO mobile no. [protected] on 14/10/2010 at 13.03 hrs using SBI debit card. The payment is not received to the TATA DOCOMO. Pl. do the needful. NARENDRA JOSHI, DHULE (MAH. STATE)
I tried to book a ticket from bhubaneswar to rourkela by garib rath (in tatkal quota) on[protected] by online banking, my sbi account has been debited but the ticket is not booked...please tell the procedure to either get that ticket booked which was to be a confirm ticket, or get the money refunded, help me.

STATE BANK OF INDIA RATH — RECOVERY TO MONEY

DEAR
SIR
MERA ACCOUNT SBI RATH ME JISKA BRANCH CODE 0206 HAI.SIR MENE APNE DEBIT CARD SE ONLINE FORM FILLUP KAR KE
ONLINE FROM KI FEES PAY KI THI.JO NETWORK EARORR KE KARAN CTET FORM VALO KO FEES NAHI PAY HUE.TO MERA FORM BHI SUBMITTED NAHI HUA.OR MERE ACCOUNT SE 17/11/2011 KO 255.64 RS 7 BAAR TRANSACTION HUA JISKA TOTAL BALANCE 1789.48 RS KAT GAYE.OR CTET ACCOUNT ME NAHI PAHUCHA .ISI PARKAR SE MENE DOBARA FORM FILL UP KIYA TO 19/11/2011 KO 511.28 RS MERE ACCOUNT SE KAT GAYE.OR CTET ACCOUNT ME NAHI PAHUCHE ,ISI PRAKAR SE MERE ACCOUNT SE 23/11/2011 KO BHI 511.28 +511.28=1022.56 RS KAT GAYE .OR 24/11/2011 KO 511.28+511.28=1022.56 RS MERE ACCOUNT SE KAT GAYE .
SIR MENE KAHI BAAR BRANCH SE CONTECT KIYA OR CUSTOMER CARE KO BHI COMPLENT KI MAGAR BAHA SE BHI MERA PAISA RETURN NAHI AYA. 65 DAY HO GAYE SIR MERA PISHA JALD VAPIS KARVANE KI KI KRIPA KARE.
AJAY KUMAR S/O SANTOSH KUMAR
V/P-RATH DISTT-HAMIRPUR
PIN CODE -210431
ACCOUNT NO-[protected]
ATM NO-[protected]
MOBIL NO -[protected]

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