[Resolved]  SBI Gold & More Credit Card — Cancellation of card and reduction of charges

Address:Bangalore, Karnataka

Hi,

After receiving a several calls from SBI, i have agreed to take the SBI credit card, even though i was using ICICI Titanium credit card from lat 5 years.
but unfortunately i had a worst experience with SBI. SBI executive who used to call for this card told me that this card will be having 499 rs of annual charges, but if i spend 2000 Rs for the firsttwo month then the first year charge will redeemed, and similarly for the next year it will be redeemed if i spend 75000.
After that He told that " Sir even i[censored] are not spending 2000 for first month, u will be charged only 399 Rs for the first year fee because SBI is offering 100 welcome offer through which you can withdraw 100 Rs so ideally only 399 would be the first year fee "
I was regular users of ICICI card which is completely free but still i got agreed and applied for the SBI Gold & More card which was my biggest mistake i think.
that too i spent more then 15000 for the first month but when i saw the bill i was completely socked. They have charged for that 100 Rs which i withdrawn from SBI ATM , and over that they have charged 300 Rs transaction fee.
So this is a clear that SBI is making fool of the customers and doing cheating. by giving a offer of 100 Rs they are charging 300 Rs and other government taxes also.
My Clear question is to the concern department is " Do you think people are such a fool that they will withdraw 100 rs by paying 300 Rs as charge ??? "
It means you are clearly doing a cheating by not giving the correct information. i am going to put forward this complain to every where and also going to circulate the same mail to all my CISCO employees in the corporate mailer alias and other companies if some neccessary action is not taken against this. I want this visa ATM fee to be completely removed, and te 100 Rs which was given as offer should be removed.

Thanks & Regards,
Manish
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

I received SBI Gold & more credit card three days back which is different from the SBI person who told me on the call which is 'Gold & more titanium' credit card. Not only the card is different but also the offers are different, he told me on the call that only in first year there is a fee of Rs.499 will be charged, that too this charge will not be levied if you spend Rs.2000 with in first 60 days & afterwards there is no fee will be levied till the expiry of the card but when i saw the terms & conditions it is totally different. Also he mentioned that interest charges will be 1.5% pm upto 60 days credit facility but in the tariff schedule it is 3.35% & credit period is 20-50 days. It was really disappoited to me. I immediatly called to the SBI person, who was chasing me to get this card from so many days, but his number was swiched off. He used to call from this no. [protected].

I am already using HDFC & Citi bank credit card from past 3 years with no annual cost & with more benefits than SBI Gold & more card. I applied to this card only because the SBI person told me more benefits than HDFC & Citi card which is actually not & its all false information. This is the worst experience that i faced. I dont want to continue with this card anymore. Please suggest me what i need to do to cancel this card.

I have a trust in SBI group that is one of the reason i applied. Now I'm loosing this trust. I would request you to please don't give false information to the customers to get your card marketed. Please take proper actions against those persons. Also please cancel my credit card immediately.

Regard,
Dravyam
[protected]

SBI Card — more charges

I'm using SBI card for more than 2 years, i had purchased totaly for 16 to 18 thousand an converted it into emi, before an year i went to abroad from there i paid all the outstanding, even after that also i received bills as charges for that emi convertion, i paid that too, after that for 3-4 months i did'nt receive an bill, suddenly i got a bill stating that i had left a balance of Rs 20/-, after that this 20 changed into 1056.53 in 1 or 2 month i just checked this when i came back to india now still there is no bill or call from sbi to pay the amount, as i'm not using the card i don't know that it has been blocked too, i think this are doing this willing to get more fine charges, if these [censored]s sent the bill or an inttemation, i may had paid only that Rs 20/

charges not remove — cancellation of card

please cancelled my card no. [protected] because you are not sending statement properly at my house address & not removed charges

SBI Credit Card — Extra charges of Rs.300

This mail is in regards with the charges of Rs.300 levied from sbi from SBI Card [protected] for cheque dishonour. I am using the same icici chequebook for last 1 year for sbi card payments. The payment was given in time...as it was not delayed. The response from ICICI bank is that signature was slightly different.

My bill payment in every bill cycle is in time and you can see my credit worthiness. I only want to request you that pls credit the charges for which i have not made expenditure. Otherwise i will have to close the services and you will keep on increasing the interest for years to come. In next month, i will pay the cheque for the amount, i have made any expenditure.

Regards

manoj Lahoti
[protected]
Dear Manish,

We regret the inconvenience you have faced.
We will get in touch with you soon to further understand and address your query.

Sincerely,
SBI Card Cares
Dear Manish,

With reference to our conversation, we shall get back to you as per the suitable time provided by you.

Sincerely,
SBI Card Cares
Hi,

Still did not get any update on this. If nothing can be done then i request to cancel my card from immediate effect.

Thanks & Regards,
Manish
[protected]
Hi

Frankly speaking SBI credit card will not be able to reverse the ATM transcation charges.
(Because it is impossible)

Do not make mistake of not paying the amount.

Because now it is just a matter of Rs 300-400
but in future it may cost you heavily.
THOUGH ICICI BANK CREDIT CARD DO NOT OFFERS MUCH,

BUT IT IS THE BEST CREDIT CARD IN INDIA.

EVEN BETTER THAN THOSE WHO COMES WITH A LOT OF OFFERS.

TRUELLY TRANSPARENT AND RESPONSIVE CREDIT CARD IS ICICI
I can only say is the SBI CARD is cheating the people.
by giving the false information over phone and by their marketing executives. this was my worst experience in any credit card, and i would never prefer anyone to apply for SBI credit card.
And yes" it is just a matter of Rs 300-400" for you, and just for 300-400 rs u are loosing your name and cheating the people.
from my side i can only say is its not about a money but its all about the brand name and the customer relation which u have already lost and day by day loosing. i would request you to cancel my card from immediate effect now.
Dear Manish,

We would like to share that your SBI card stands inactive for usage with no dues payable to us.

Yours Sincerely,
SBI Cards.
Hi this is G R Bijapur from Gadag, Karnataka .
My SBI credit card is not working properly & also i dont want to use this card. So please cancel my card as early as possible and please send your helpline as your helpline number given in card is not working.
The Complaint got resolved after sending mail to SBI HO Grievance cell where they have responded and closed the issue. They replied promplty saying that they assure for closing the problem,
Hi,

I received SBI Gold & more credit card three days back which is different from the SBI person who told me on the call which is 'Gold & more' credit card. Not only the card is different but also the offers are different, he told me on the call that only in first year there is a fee of Rs.499 will be charged, that too this charge will not be levied if you spend Rs.2000 with in first 60 days & afterwards there is no fee will be levied till the expiry of the card but when i saw the terms & conditions it is totally different. Also he mentioned that interest charges will be 1.5% pm upto 60 days credit facility but in the tariff schedule it is 3.35% & credit period is 20-50 days. It was really disappoited to me. I immediatly called to the SBI person, who was chasing me to get this card from so many days, but that worstworst guy number was swiched off. He used to call from this no. [protected].

I am already using AXIS bank credit card from past 3 years with no annual cost & with more benefits than SBI Gold & more card. I applied to this card only because the SBI person told me more benefits than HDFC & Citi card which is actually not & its all false information. This is the worst experience that i faced. I dont want to continue with this card anymore. Please suggest me what i need to do to cancel this card.

I have a trust in SBI group that is one of the reason i applied. Now I'm loosing this trust. I would request you to please don't give false information to the customers to get your card marketed. Please take proper actions against those persons. Also please cancel my credit card immediately.

1) Why people are switching off their mobile belongs to SBI Credit Card Dept..Is they done any wrong or lifted up?
2) Why SBI is encouraging such an ugly business without any shame?
3) Why you people do not have any face to face counters in any branches for this credit cards like other bankers ?
4) Why are you charging for fuel using 1.5% charge ?
all what is this nonsense yar really i cant write about you more than this

First remove all of your charges and Feeses, Come in touch with me, otherwise i will spread this into social network like anything

How shame that you are also a cibil member...

Regard,
Chennakesava Reddy
[protected]

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    Karnataka
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