[Resolved] Shriram General Insurance Company — Insurance Claim of the Vehicle | |||
INSURANCE CLAIM OF THE VEHICLE I have the insurance of Mahindra Bolero with Shriram General insurance Company Ltd., bearing Policy No.-10003/31/12/435786; Code:-3599861, Registration No. of the vehicle CG 12 Y 0559. I have met with an accident on 7/05/12 with the above vehicle. When my vehicle was under repair, & Repairing Centre even didn't calculated/generated the Retail Invoice (Bill) of the vehicle, at that time Shriram General Insurance surveyor Nitin Vijay (SLA NO.- 57542) have submitted the claim amount to the Insurance Company. I was astonished to know that the surveyor have submitted the claim amount without the repairing of the Vehicle, & without Repairing Centre Retail invoice, & how the Shriram General Insurance Company (SGI) have sanctioned/settled the claim amount of Rs.1,17,932 for the repair of the vehicle? I think that both Surveyor, & SGI Insurance company are misguiding the whole claim procedure. Repairing centre have given the estimated amount of Rs.2,31,366. I have filed a complaint against the Shriram General Insurance Company Ltd. on 24th Aug.2012 in District Consumer Forum Korba (C.G) for the settlement of the above claim amount. Registrar of the consumer forum delayed two months in sending the notice to the Insurance Company at head office Jaipur, at Korba, to Surveyor, & at Mahindra Auto Centre, Korba. Now till date my vehicle is ready, & repaired with the bill amount of Rs.2,56,196, the original retail invoice has been courier to the Shriram General Insurance JAIPUR dt. 22nd Sept.2012 addressing Mr. Ajit Sharma (Regional Manager-Claims), but till date no response have come from there side, & the Shriram General Insurance is denying, & delaying in giving the exact amount towards the repairing charges of the vehicle, and even till date Shriram General Insurance surveyor didn’t came for the final photo of the vehicle. Even MD of the Insurance Company send a mail saying that it would be settled in the month of October 2012, but till date no action have been taken from there side. After getting notice they hired the lawyer from Korba. On October 2012, judge of the Consumer forum told the lawyer of the Insurance Company for their decision of the case, & adjourned date till November 21, 2012 for the date of hearing, but on that date judge didn’t came, & everytime the lawyer is submitting the vakalatnama, he is telling nothing for the decision taken by Insurance Company, as asked by the judge, & extended the date till(December 17, 2012), but on this day judge didn’t came, & it is again adjourned to 29th December 2012, & again it is extended to 29th January 2013, & again it is adjourned to 27th February 2013, & again it is adjourned till 30th March 2013. I am totally harassed with the regular adjournment of the same. It is almost three months passed, but till date no relief was granted by the judge of the District Consumer Forum. Due to this I am suffering lots of Problem which hampers my daily lots of time, job, & money. I am both mentally, & physically torture with the issue of the same I, therefore request you to take necessary action against them, & given me proper claim money. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
My sister has Honda activa and that is insured from Shriram insurance company.
Her vehicle met with an accident on 6th of Sep. her vehicle hit from front side and during this accident from panel and steering had damaged. She submitted her vehicle at Uday Honda for repair job after survey of the vehicle (Mr. Navratan from Shriram Insurance) and he said they were covered from panel but steering will not cover in this claim its old damage. We tried to convince him many time he was not ready to lesson our complaint. We told him to come again to the dealer ship and reinsert again. But he denied.
I request to shri Ram Delhi manager Pl take immediate action on it and resolve our complaint.
Regards,
Sunil Sharma [protected]
My sister has Honda activa and that is insured from Shriram insurance company.
Her vehicle met with an accident on 6th of Sep. her vehicle hit from front side and during this accident from panel and steering had damaged. She submitted her vehicle at Uday Honda for repair job after survey of the vehicle (Mr. Navratan from Shriram Insurance) and he said they were covered from panel but steering will not cover in this claim its old damage. We tried to convince him many time he was not ready to lesson our complaint. We told him to come again to the dealer ship and reinsert again. But he denied.
I request to shri Ram Delhi manager Pl take immediate action on it and resolve our complaint.
Regards,
Sunil Sharma [protected]
Shri Ram Insurance — No reply for my questions
I had taken an life insurance policy from shriram life insurance company on 26/09/2009. I didnt got the docket even after 4 months of date of policy. then i got fed up with them so went personally to check out i found the docket lying in their office. i collected from them and opened it and was shocked by the information filled by them on my form. they mentioned my father dead and that i have only one brother. and my mothers age as 48. soon i called their Hyderabad office to cancel my policy as i had my free loop period still with me. but they clearly refused to do so. they assured me to wait for a year. so i had no option rather than to wait for a year. Now after one year I am trying to contact them via email to solve my problem they have failed to reply me.their agent when he came to me only took my signature on the blank form and then after never contacted me. In case I am dead and if my family claims for insurance they will reject it saying the information filled is not matching.
When issuing the policy they should investigate properly if the information is right.
I want to get back my money. please help me.
my email id: [protected]@gmail.com