[Resolved]  Sify — Wireless Connction Not Working & from Dirr. IP login my account by other person

Sir,

I am Rajesh Kumar Sharma, Lucknow
I am Sify Broadband Customer, My User ID is: rajeshkumar_an

I bought your connection on dated[protected]
From that day the problem was request time out occur
That problem occur every day
That problem solve after 24 hour/ more than 24 hours
After solving that problem, repeat that problem i.e. request time out
I have already many complain registered to customer care Lucknow
Your company gives me 7 day compensation pack on dated 2 Feb 2008
On dated 17 Feb, 2008 connection not working properly
from dated 17 feb, 2008 to 23 feb, 2008 I can't use connection .
Now on dated 24 Feb, 2008 connection now working for 2 days
On dated 26 Feb, connation was stopped
Mr.Umesh was hold the device and give to Apex network, indira nagar office
On dated 4 March, 2008 device was establish in my home and provide connection
That connection was for 13 days
On dated 18 march, connection stop by local franchisee and said to me that if you renew your account than I provide your service otherwise
I not give you connection
But my connection validity was expired on 23 March, 2008
That I am say to Mr. Pawan Singh but connection was stop

On dated 2 April, 2008 I am renew my account
But in my login detail my account is access by another person's IP address
My account is access by another person in month Feb, March also but I am not know because
I am not having details of login
When I complain to customer care for giving me details of login details then company provide me login details

Then saw in login detail that my account was login by another IP in different dates

Now device was hold by Umesh o dated 3 April, 2008

And say to me from Pawan Singh device is damage & if you want to continue connection then you pay new device amount

Than I am say that one time charge the amount of device further why I am charge amount of device?

I want to know about name & Address of IP, which are login my account without my permission

That request was already ask to customer care & Pawan Singh but no anybody provide me name & address of different IP user

This IPs is: 1. 10.42.55.3
2. 10.42.55.4
3. 10.42.55.200

Now once again I request to you that please give me details of above mention IP & solve my problem.
Due to this problem of connection I can’t complete my project work.
Sify & Mr. Pawan Singh is responsible for that .

I want to case against Pawan & sify & above mentioned IP who access my account.

Thanks
Yours
Rajesh Kumar Sharma
User ID : rajeshkumar_an
Mobile no. : [protected]