[Resolved]  Skoda Laura — SKODA LAURA IS BAD CAR! (True story to write in public)

Skoda Laura — Bad service and being cheated

Sir, my problem is with both the car as well as the service. Bangalore Tafe access dont even bother to see the complaint even after u tell them 100 times. My problems started in the first week itself with AC pipe broken, then 40 days waiting for a small part, next goes the loose contacts in the so called sophisticated allay of indicators and every now and then it beeps for no reason, then as usual the tyres and wind screen for which those great technicians advised to keep a towel . Next to make it worse the USB , braking system gets switched off by itself on a highway drive. I ve given it for checking and they banged my car into a bus while going for a trial . I really dont know wat to do with this car. They are instead of replacing the spoiled parts were trying to mend them and refix. on confronting were saying to bear with them

Skoda Auto- Laura — Poor customer service

I have repeated emailed customer service executives at SKoda Auto for the past 4 months regarding my complaints in SKODA LAURA. The problems persist till date. During my last visit to Giriraj Motors, Gurgaon the complaints I had about the car were serviced but the same problems have cropped up again within a span of 3 weeks.

I am sick and tired of SKODA's callous customer service and lack of genuine commitment to their customers.

I would request you to take the matter up very seriously as I am loosing patience and you leave me with no choice but to contact the Consumer court. Please forward this email to your president, top rung people at SKODA should know how poorly my case is being handled. The car costed me an arm and leg!

The problems with car-

1. Steering cluster vibration noise
2. Front hand rest noisy
3. Rear Suspension or boot noise


Amit Charla

my cousin who has bought a skoda laura on jan 2007 first faced tyre bulging problem'now when i am typing this mail he is at skoda dealer at trivandrum for various indicator automatically blinking related issue.he has left his vehicle under their custody for more than 15 days and being going there once in a week.but till now they have not solved his problem.he had even informed the aurangabad people,but no constructive guidance has been given to him

Suggest you try Vinayak Motors in Bangalore - they are good and take a lot of care

Skoda Laura — Air Conditioning

Theres been a Problem with Air Condition of My Skoda Laura Car for the Past One Year. Cooling of my Cars A.C is not effective at all.
Complaint for this Has been Done for Number of Times at Silver Stone Motors Okhla and Rectified also. But the Problem Still Persists.

Kindly do the Needful at the Earliest and Rectify the Problem Once for All.


Regards,
Sunil Madan.

The same problem I am facing for the past 2 years. Please also let me know what steps could be taken with the company..
Thanks & Regards,
Rakesh Nagpal

Skoda Laura — poor service and parts not available

i am really having bad experiance with the skodalaura and will never think of buying it again. parts are never available, poor service etc

Even I am facing the same problem with the Jaipur dealer Saga Auto.They are not able to trace the thump sound coming from the front suspension.

laura — poor service/parts replacement

I sent my car for general check up in SILVERTON motors pvt. ltd.OKHLA service center in the month of May 2009.As per service advisor advise I permitted them to replace the faulty parts,after 1 month on 15th of July I received my vehicle having same problems after 1 week I sent my vehicle again and received after 2-3 days.But after 10-15 days I was facing the same problems.
Then I decided to have a general check at Giriraj motors in Gurgaon and was quite satisfied with their work.
Now today after 5 months I was stuck in the middle of Delhi traffic in such a way that it could be very dangerous for the people other than me moving on the road as the clutch paddle failed instantly and the car was out of control.My car got a number of scratches due to this failure.

Now again I called up SILVERTON for help and they advised me to wait till the crane facility approach me.The car is with SIVERTON again but I do not want this dealer to resolve my technical problems as they are not capable to do so and results are there in front of me.
I want my car to be repaired at GIRIRAJ MOTORS Gurgaon.
I have already paid amount of approx 1.5 lack in to the account of Silverton Delhi
Kindly help me out on urgent basis as I am fed up with this car as well as brand SKODA.
Waiting fr your quick reply.
Thanks & regards
Sandeep SOLANKI
Contact no-[protected]

Skoda Laura — Engine Problem

My Skoda Laura L & K which covered 122,384 a month back while driving the engine stoped. After a month in their workshop, company suggested us to replace the engine or have a major engine repair costing over Rs3 lakhs. We always provided service as per guidance for the last three years till date

My Laura which is just above 2 years old while driving , engine stopped and now company says replace engine or go for a major engine repair costing over Rs3 lakhs. I hav e done all service at time. Laura was giving many problems now and then

Marikar Motors Cochin always tried to help us out, but Skoda Company was not

Sameer, my friend, this absolutely true what you have expressed. This Czez brand is killed in India. This is issue is with all the showrooms and service centers in India. Please ref other forms and Team bhp where you come across numerous issues placed my the poor consumers. This car has poor resale these days. I urge one and all not buy this brand come what may unless their whole system is scrutinized and changed for good. The customer support is pathetic. I had Octavia before faced issues sold it off quickly within two years which fetched good resale as people new knew about the furture issues. I would advise go for brands like Audi, Honda, Maruti, Toyota rather then pricks like this..

even i had same kind of experience from Autograph, Andheri east Mumbai in the year of 2007-08.

on a single occasion they changed my jack with some other skoda's used jack...they are shameless to do this when selling a premium segment car like laura...

Hello sameer,

Here is a copy of the letter i wrote to skoda to further understand my issues with skoda.take a look below;

Hello There,
Thank you for the prompt reply from your end, however i will like to bring a number of issues to the front with regard to skoda.

i purchased a skoda fabia from gurudev motors chennai last year august/september 2009 bearing registration number TN09BB0986 and the sales consultant servicing me is Miss .Priya.
I also had the opportunity to meet the Managing Director of Gurudev Motors for
the same.
However months later this year my fabia met with an accident and i required spare parts for the same.
The list of spare parts are given below;
OM PANEL HEADLIGHT SUPPORT
OM BONNET LOCK
OM COVER FOG LAMP RH
OM COVER FOG LAMP LH
OM SYMBOL SKODA
OM HOOD STRIP
OM COVER ENGINE RH
OM COVER ENGINE LH
OM GRILL FR BUMPER
OM A/C PIPE
OM ASSY CONDENSER CORE

I approached skoda with the requirements for the above mentioned parts, however skoda advised me that it will take 2 working weeks to get the same from their factory.
I had also approached the showroom to get advise on the same, Miss Priya assured me that she has spoken with Mr.Muthu and Mr.Saravanan at the service centre for these requirements and the same will be available in 2 working weeks..
The 2 working weeks had passed away and i had not recieved any intimation neither from skoda service centre or from skoda showroom, when i tried contacting Miss.Priya for the same-The answer i get is "Sir i am busy right, call me later..."
I tried calling the MD of gurudev motors and i got the same reply.
Mind you these are the same set of people ready to service my requirements 24/7 when i was in the process of purchasing this car and today i have been given the cold shoulder.(Its a huge shame when the leadership itself is not intrested then i can understand why these service consultants can behave this way)
However i decided to go to skoda showroom and enquire with Miss.Priya on the same, Trust me this is the answer i got from her"Sir, i am busy with registrations i didnt have the time"-this coming from the same person who left all her registration requirements when i needed to purchase the car.
Finally after much pursuing with skoda service centre i finally got the parts after 2 long months of waiting.
The irony of the whole thing is that if you want to buy a skoda fabia, you get it at your doorstep within 3-4 working days but if you need parts for this car you need to wait a minimum of 2 months.
To add to my list of woes the service centre is like a government office where no one is bothered to check with customers on their queries--there is not a single person who can guide you from end to end(sad i guess there is only one person who can communicate in english)
Why is all this happening?
And we are talking of an international brand !@#$

Anyhow since you are intrested in knowing all these issues i have brought it to the fore.

Thank you
Regards
Vishal Agarwal
my Email id [protected]@hotmail.com

After Reading this mail dear sameer you will understand that purchasing the skoda is a huge mistake.

laura — Sometimes voice from front both wheels

I had just buyed a new car skoda Laura from giriraj motors gurgoan...
But the some voice from front both wheels while driving sum times like 2 iron things are rubbing itself... I had just drive hardly 800 kms...
Shown 2 jai auto at matura road but nothing can be done... I send my car twice over dere but they are not getting what the technical problem in the car,...

I had a very bad experience with skoda... A person was spending lot of amount for the car but getting more stress in the mind after getting such a brand..

laura — body sound

we have bought Skoda Laura HR-26 BL 8068 ,our car has run appx 20,000 km.we are facing problem of some sound from left side glovebox.its continuous khich -Khich sound make irritate.
we did not get any response from Jay auto ( from where we bought this car).we had given in Noida sector 11 for servicing ,they tried to solve this but sound still coming.
we feel that we are driving maruti car after spending so much of money if you get these kind of sound in new car,we don't think any body will happy. please see if entire assembly to be change ,you ask them to go ahead because we can't go every day to work shop for this problem.
one thing we would like to say before buying this car we felt that we will get quality product and service but here we found same as maruti.
we want you to take strong action to solve the problem at the earliest.

sandeep singh

laura — prosim

mam otvorenny ucet v barclays banke a skoncila mi platnost karty prosim o zaslanie novej aj prislusenstvim zigova laura krcmeryho 1 kosice 04011 slovakia

Skoda Laura — Skoda Laura

I bought skoda Laura 1 year ago since then I am suffering with lots of problems. Major one is the ac compressor , my car is in warranty but still company service centre is asking for money