Sony Bravia - Airtel Hd DTH — Sony Bravia - Airtel HD DTH World Cup 2011 package | |||
Dear Sir, I purchased Sony Bravia KDl-32EX710 on[protected] which includes free Airtel HD DTH offer with a 3-month subscription to airtel’s Economy Sports Pack OR 4-months of South Economy Sports pack. In addition, HD customers also get a 3-month free subscription to NGC HD. Details of the offer is mentioned in Airtel Media Center website: http://www.airtel.in/wps/wcm/connect/About%20Bharti%20Airtel/bharti+airtel/media+centre/bharti+airtel+news/dth/pg-sony-india-and-airtel-digital-tv-come-together-to-expand But after purchasing the TV, the Airtel person told that the offer has changed and they are offering me 2 months of mega pack which includes no HD channels (which I came to know after installation and activation). Then why the offer was given with a HD TV if I did not receive any HD channel? Was this information helpful? | |||
 2 Comments | |||
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Dear Sir,
I purchased a SONY LCD TV 32 inch (NX500) from Sony World, Habsiguda,
Hyderabad (Phone:[protected]/57). I was supposed to get an Airtel
Digital TV ((HD) free with this purchase. The date of purchase is 9th
May, 2011 and INVOICE NO. is 1100743. Till today I did not receive any
settop box. I had been calling customer care of both airtel and sony
once in every 4 daysfrom the date of purchase. Every time they gave
the same response that there is a shortage of HD settop boxes. Now,
when I called them about 4 days ago, they told me that the offer
period has expired on 31st May and that I wont get the connection EVEN
THOUGH THE PURCHASE DATE (9th May, 2011) IS WELL WITHIN OFFER PERIOD.
I AM COMPLETELY CHEATED BY AIRTEL. I hope this mail wil atleast be responded to.
Hoping for a response.
Kiran Kumar,
Phone: [protected]
I purchased a SONY LCD TV 32 inch (NX500) from Sony World, Habsiguda,
Hyderabad (Phone:[protected]/57). I was supposed to get an Airtel
Digital TV ((HD) free with this purchase. The date of purchase is 9th
May, 2011 and INVOICE NO. is 1100743. Till today I did not receive any
settop box. I had been calling customer care of both airtel and sony
once in every 4 daysfrom the date of purchase. Every time they gave
the same response that there is a shortage of HD settop boxes. Now,
when I called them about 4 days ago, they told me that the offer
period has expired on 31st May and that I wont get the connection EVEN
THOUGH THE PURCHASE DATE (9th May, 2011) IS WELL WITHIN OFFER PERIOD.
I AM COMPLETELY CHEATED BY AIRTEL. I hope this mail wil atleast be responded to.
Hoping for a response.
Kiran Kumar,
Phone: [protected]
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I bought SONY BRAVIA 22'' EX3 with which the company lucratively give the three month free Airtel Digital TV connection @ Rs.725. But when you call the customer care of Airtel (stupid of all) for generating customer ID (it takes time) and then your phone number takes 1 day to register in theri database (big problem) the worst is - before hearing your grievance they will try to upsale the other products such as HD TV connection, etc etc packages. that a new client is calling you for assistance and you are up selling other products.
Managed to get some executives number from the store where I first inquired about the TV, he took all my serial number, SPS number o the card I got with the TV and promised me to send people for the installation the next day. Even worst, the installer called and promised 1 hour which has till not happened (its already 24 hrs). Interestingly everyone's mobile is switched off.
They are all looters. WHo suck the blood of the people. Airtel would give such a shame-full picture was not expected. These are the days when people promise hours and delivers it while taking one/two is itself a crime.
Hope I am being heard.