Sony Bravia — Installation not done yet | |||
I need to register a complaint against Vivek' located in Vanasuma Arcade , #15/A, P&T colony, R.T Nagar . Bangalore 560032 and Sony Phone 22972664 / 57749479 I Prajwal Shetty, purchased not one but two LCD Bravia' for my parents on[protected]. Both installations have not been done. When we call up Viveks they tell us the Sony guys are on their way and then they did not come at all. This happened today as well. Prior to purchase they told us 24hr installation. Now its a different story. I have arrived from US and find this disgusting and sad. Service quality is pathetic in this country. We spend a lakh rupees to buy these TVs and they do not even have the courtesy to be honest. When we ask for the direct number to Sony - the Viveks personnel do not provide that also. I plan to break the TV on the Vivek' showroom guys head if he is doest have it done by tomorrow noon. Was this information helpful? | |||
 2 Comments | |||
Comments
I have purchased a sony bravia 22'' TV from Big Bazar at BSK iii stage, they had promised me installation will be done within 48 Hrs. Purchased on 4th NOV . call from sony said they will install by 8th Nov but not done so far.Festival offer 4gb USB is also not supplied so far. they need to improve to survive in the highly competitive consumer market. Hope they will do installation immediately.
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I have purchased a Sony Bravia 32'' LCD TV from Viveks at Rajaji st Tambaram, they told me that the installation will be done within 48 Hrs. Purchased on 17/01/2011. It has been a week but they stil didn't contact us. Whenever i tried to Contact Vivek knowing my number ther are not even taking my calls. Festival offer 4gb USB is also not supplied so far. They need to improve to survive in the highly competitive consumer market. Hope they will do installation immediately!!!
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