[Resolved]  Sony — Tricks of fooling customers without their knowledge

Year 2003 -
Indian economy on the rise - Sony Global is phasing out Obsolete Designs example Model CCD-TRV318 Hi-8 Analog Camcorder (Enclosed picture) into more modern stylish products.

The oversmart Management decides to ship the garbage to India. and decides to Pump in heavy advertising campaigns to smitten the consumers. But wait Bigbosses at sony in an effort to keep the premium image keeps the price at Starting from INR30000.

With neofinancial surplus India fellas immediately fall for the bait- within no time the global garbage is eaten up by vegetarian Indians. And bang - sony launches the new series, instantly making the just sold one, archaic.

Year 2007 -
Sony India Launches DSC 'W' series - technologically superior cams - from their outlets. One particular model DSCW90 - priced at INR 20000 available at Sony world. (Without Cover or memory card). Now the problem is that the same camera is available at other outlets like Indiatimes @ INR 13000 - See the trick of the trade - You blowup your prices keeping a premium image at your showrooms and keep supplying to the parellel market. So that the sales keep happening either ways. The product sold at Showroom will get benefitted with free service for a couple of years and the same products from other channels dont. ( of course the bills of sony services are the highest equivalent categories.
Ultimately their products have to go bust and you end up paying either ways.

Sony feels Indian Consumer gets attracted to brand name - take advantage feed him all the crap under the brand but at a premium.

An irritated consumer [protected]@yahoo.com
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Aug 14, 2020
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Oh yes - look the prices of DSCW90 kept tumbling from Rs 19990 to Rs 16990 and then to Rs 14990 at Sony world, within the first year of launch.
and within 2nd year there are better models available at much lower prices at Sonyworld.

That means they artificially hype the prices at their Outlets.
I bought a sony hi fi music system in the month of November 2008. After exactly a year, the system DVD stops functioning. When i tried to log a complain, the ph # provided to me were in correct. Even i send a mail to Sony India but there also no response. It is really pathetic that a company like Sony is showing this kind of disregard to customers. I feel like one who has been cheated and then humiliated. I just want to brought it the notice of general public and sony officials (If they really bother to go thru this) that this kind of practice will not lead them to a leadership position. Making jazzy punchlines and mottos are irrelevant unless you really develop the culture to taking care to your customers. [protected]
1. Same bad experience for me also, I bought a Home theatre for 30000 and after 6 months it is not working. After going around to customer care for 2 months they said it would cost around 27000 to repair the HT. Can u believe this? It’s seriously my big mistake to purchase Sony product. I’m always frustrated because of Sony HT. No thanks to Sony.
I AM FROM INDIA AND I GOT A MAIL REGARDING THE PRIZE, MENTIONED IN THE BELOW APPENDED E-MAIL. KINDELY LET'S CLERE THAT IT IS FAKE MAIL OR NOT. AND RESPOND ME AS SOON AS POSSIBEL. WHEATHER I RESPOND TO THIS E-MAIL OR NOT

Flag this messageDELIVERY CHARGES HAVE BEEN PAID BY SONY GLOBAL.Wednesday, 31 March, 2010 2:08 AM
From: "SONY" <[protected]@centrum.sk>Add sender to ContactsTo: undisclosed-recipientsCongratulations: Your Sony Laptop, a Sony Erickson mobile phone and a demand draft of £10, 000.00GBP have been released to be delivered to your address from London. Kindly send your full names, address and mobile number to the delivery courier agency via:

Name: Atlas Courier Express UK LTD
Contact Name: Mr. Chris Morgan
Email: [protected]@atlascourieruk.com
Tel: +[protected]

SONY GLOBAL.

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