Sony Digital Camera — DAMAGE CAUSED BY AUTHORISED SERVICE CENTRE | |||
Dear sir, I have a SONY DIGITAL CAMERA, Model No. DSC – 500. So far, its performance has been very good Recently, its BATTERY DOOR LOCK was broken. Hence I gave it to PREET SERVICE & CARE, 104 A/332, 80 Feet Road, Ram Bagh, KANPUR, UP-208012, (Authorised SONY Service centre) for providing new door lock. Additionally, I asked M/s PREET to kindly SERVICE the CAMERA. Now, I have been informed by M/s PREET that CAMERA is defective and it will require another 5000/= to get it repaired. My CAMERA was fully functional when I gave it to M/s PREET. I request you to get my CAMERA back in working condition. I am ready to give service charge and charges for cover. L R SACHAN. Was this information helpful? | |||
 5 Comments | |||
Comments
Sony Digital Camera — Not working
When Batteries are installed and left they are getting drained.Afterinstallation of batteries if you take some snaps batteries getting drained. If indicated any Bangalore Centre for this repair it will be much helpful for me. Thanks.
Sony Digital Camera — Non receipt of original bill and cancelled cheque
I have purchased a Sony Digital Camera through Bajaj Finance on 29/10/2008 (Bill no 492). I have paid all EMI's and I got the no due certificate from Bajaj Finance on request on 11/08/09. But, the original bill for the camera and the cancelled bank cheque are not returned to me. Please get me these things at the earliest. list of authorised service centre address in karnataka for sony camera
SGIVE ADDRESS OF AUTHORISED SERVICE CENTRE FOR SONY CAMERA IN KARNATAKA
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
8014
Pending
0
Resolved
2252
View all 8014 Sony India reviews & complaints
+91 99 6793 9629
+91 90 2912 0629
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Sony India contact information
Sony — Digital Camera DSC 500 - Service
The LCD outer panel for my Sony Digital Camera (DSC 500) had a small crack. So I went to their service centre on Mission Road, Bangalore to get it repaired. I just wanted the LCD outer glass panel to be replaced. The camera has no other problems at all. However, the service engineer after checking the model informed that it would cost me a whopping Rs.3700/- for repairing the outer LCD screen because they have to replace the entire back panel of the camera!! (You can get a new Sony camera for around 8500/….. that too the latest model!!).It is rather funny that they do not have a spare part only for the outer glass panel of the LCD screen. So if anything is wrong with any of the small parts, even if it is a small scratch, they will replace the entire back panel so that they can generate higher service charges/ fees. I just came back without repairing the camera because of the high price.
I think this is a way of discouraging customers to repair any product of Sony’s and force them to buy their new products. Due to the falling prices of electronic goods, the latest model comes at a cheaper price than the old one while we cannot repair old models because of the exorbitant service charges. Highly deplorable attitude of a company the stature of Sony.