Sony Ericsson — my handset k810i is not working properly

sir i have bought a k810i sony ericsson handset which is not working properly.keypad lights, joystick is not working and battery backup is also not good.sir i had gone to all the service centres which are located in panchkula and chandigarh but they are not solving my problems.my handset is in gurantee as i bought it on 19/06/2008 from essar telecom retail ltd.. s.c.o 16, sector11 panchkula...my handset imei number is [protected]..my contact number is [protected]..i shall be very thankful to you i[censored] help me...
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My handset K810i is not working properly. First of all I am not able to take snaps and they are not saving, not even see my stored pictures in Camera Album when I open Camera Album then it says "No File". Secondly I m not able to see last dialed received or missed call, not even received msg. I don't know where they are saving in my phone. This is my kind request to you, please help me out because I am facing this problem since last week. My handset has got outoff control. Please do needfull as soon as possible.
M.B. HERMANS
BOX 356
BLOEMFONTEIN
9300
07/09/2009


TO WHOM IT MAY CONCERNED

Now I don’t know whether I should write this letter in German or Xhosa/ in English so that you could understand clearly because this is my second letter.

I need a new phone I don’t want this scrap any more. It’s for the seventh time now sending it for repairs still giving same problems and more. I will attach the first letter as well. Each and very time it comes back with report of there’s nothing wrong with the phone format memory card and phone or system upgraded.

Do me this favour take this phone and use it personally (daily) and see if it not going to give you these problems, give it to your wife husband or girl friend. I am sick and tired of it, I don’t enjoy it and I never enjoyed it. Can you believe I still have a nokia and sony ericson that I bought 2004 and 2005 respectively they never gave me any problems.

Faults: (1) It freezes when answering.
(2) When playing music it cuts, does not finish the second song.
(3) Cannot increase music volume, it decreases.
(4) When trying to select any ring tone even factory fitted ring tones, it gives an error massage of
`` VOICE ANSWER WILL NOT WORK WITH RINGTONES OF
THIS TYPE``
Just tell me will you tolerate this for two years with out a proper phone? Mna I can’t anymore.
THIS IS NOT A LOVE LETTER, IT`S A COMPLAINT LETTER I HOPE YOU`RE NOT ENJOYING TO RECEIVE THESE KINDS OF LETTERS. To give me a new phone you’re not going to loose anything not a cent, so do the right thing comrade.

Your cooperation is highly appreciated.

Yours truly,
M.B.Hermans

Sony-Ericsson K810i — Handset not working

HI,
My Name Is Vibhuti Vora
I had bought a Sony Ericsson Phone on 08/02/2008 from Shreeji Enterprises(INDIA),MULUND(W).
The phone stopped working after one year and has since never been working..
I went to my neighbouring SONY- ERICSSION service centre in THANE(W),Eternity Mall..
They were very rude and say the phone is not repairable,I don't think any product sold by the company should be not repairable.....they are not helpfull at all... Please help

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