Sony Ericsson — Mobile phone replacement f305 | |
Sir, I've continuosly approached the service center people of sony ericsson for my mobile phone, model name : f305, i'm regularly facing the problem in this mobile phone. I bought this mobile phone just five months back, & I've approached sony service centers for more than 5-6 times for submitting my handset excluding the time and money, which I have wasted for again collecting the handset n next day complaining it again... I've lost several important datas n contacts which were flashed during the repair of my mobile phone. I've also tried several times mailing them and asking them to attend me, but they aren't showing any interest. I hereby, request you to please take up this complaint and help me get the replacement of my mobile phone. Yours Sincerely, Chetan.B Was this information helpful? | |
4 Comments | |
Comments
mines internet is not opening...its showing...network error...not supporting any themes...
hi,
My name is Nikhil Devgan, I bought c510 on sep22'09 from croma faridabad. . I m really very unhappy with this handset. I submitted my phone in sony service center faridabad.. bt no use...Then i submitted it again in ur service center located in laxmi nagar delhi... they gave workorder number:-SE309VSV12759. They were saying my phone have problem in mother bord. I am facing problem with my phone frm 18th day of purchase...
Even i saw many people having same type of problem in this phone c510. I am useing your phones from last 5 years like t230i, w550i, k790i then again k790i nd now c510. I never face any problem in my privious phone but this time c510 make me wrong about sony...
Now i want to reguest u to please do a need full. nd replace my handset with a new one or another one. I pay Rs10, 000/- to ur company and i am getting this kind of experience... This is not done.
thanking you
Nikhil Devgan
[protected]
[protected]@yahoo.co.in
My name is Nikhil Devgan, I bought c510 on sep22'09 from croma faridabad. . I m really very unhappy with this handset. I submitted my phone in sony service center faridabad.. bt no use...Then i submitted it again in ur service center located in laxmi nagar delhi... they gave workorder number:-SE309VSV12759. They were saying my phone have problem in mother bord. I am facing problem with my phone frm 18th day of purchase...
Even i saw many people having same type of problem in this phone c510. I am useing your phones from last 5 years like t230i, w550i, k790i then again k790i nd now c510. I never face any problem in my privious phone but this time c510 make me wrong about sony...
Now i want to reguest u to please do a need full. nd replace my handset with a new one or another one. I pay Rs10, 000/- to ur company and i am getting this kind of experience... This is not done.
thanking you
Nikhil Devgan
[protected]
[protected]@yahoo.co.in
Sony Ericsson C510 — Replacement for handset
I have purchased new sony ericson handset on 18th july 2010It has so many problems thats why I am asking for replacement
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Sony Ericsson — Replacement of the phone F305 sony ericsson
Respected Sir,I have purchased a Sony Ericsson F305 cell phone (IMEI No. [protected]) from M/S Mobile Hot on 26/03/2009 for Rs. 8000 (Bill no. 12737). After using it for a week, a network signal problem was noticed. The problem was serious and I complained the same to the authorized service centre of Sony Ericsson (SALORA BM Services, Shop No-6, Paul Palace, Ghumar Mandi, Ludhiana, Punjab Phone No.[protected], Mob. [protected].) on 11/4/2009 and deposited my handset vide complaint ID - SES 09DMS11160. On 23/04/2009, I collected my phone from the above mentioned service station and found that the same problem was not yet rectified. I again went to the service centre they again told me to deposit your phone and I deposited the phone at the service centre with new IMEI number [protected] on dated 24-11-09. I requested them please forward the request to head quarter to replace the phone but they denied. Then on dated 29-04-09 again I received a mail from customer care and they told me to collect your phone from service centre but when I contacted to the concerned officer of the service centre he refused me to collect the phone and asked me to collect the same phone after 7-10 days.
Please replace the same with the new one as it is under warranty period. I facing a tremendous hardship due to such practice of the authorized service centre. I seek your kind intervention to get me the replacement and the compensation for the delay and the strict action against the authorized service centre, M/S SALORA BM Services so as to curb such unjustified and unreasonable acts of the manufacturers and service providers.
Consequences : I am without phone. Being a scientist involved in forecasting weather conditions for the farmers of Punjab, myself as well as the farmers are facing a lot of trouble for the last fort night due to unavailability of cell phone.