Sony Ericsson — delay in delivery

i have given handsfree to authorised sony ericcson mobile repair center at shubham towers, faridabad on 2nd of febraury. they said that handsfree are not available now, they will be available after one week and then i can collect it from there. but everytime i go there, they say come after one week. even the reliance no. that they have given on job sheet is switch off always. now after one and half months they are saying that handsfree are not available and even they didnt know when they will come to them.

case ID N2FBD:[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sony Ericsson — delaying

I had kept my handset k810i in sony ericsson (under warranty) service center ulubari,guwahati at 19.11.09 ,that day they told me it will be ready within 15 days but still today they told me that its gonna take time,like me,one of my friend had kept his mobile and they still didn't give him back after 1 month,they are certified by the company but the way they did things make me feel so bad, Friends using other mobile doesn't have much problem from their service.As being a loyal customer from my childhood it make me feel so confused.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information