[Resolved]  Sony Ericsson — Sony Ericsson S500I

Dear All,

I have purchased a Sony Ericsson model no. S500i from Hello World ( Chennai ) on 1st Sep 07 bearing IM [protected]. This was the day I did the biggest mistake of my life……. Sorry but the truth is this.

The problem started from December 2008 onwards……… The display went off……. And I gave the phone to ACCEL FRONTLINE LIMITED ( Chennai ). They took 15 days to get the phone repaired and asking me to follow up with the customer care unit for the spare parts. The question here is why I will be doing a follow up for the parts. Again the phone had the same problem in Jan 2008 and the problem prevailed in Feb 2008.

On 5th March 08 I got back my phone stating that my phone IM no. has changed from [protected] to [protected].And I was told that due to the manufacturing defect my phone IM no. has been changed.

I am really bugged with the phone and the services of the back up team. I am also fed up traveling 20 Kms. Daily from my office to the service center.




One thing I can promise you all that going forward I will make sure that in office or at home nobody buys any Sony Ericsson mobile sets.

Again they have changed the mother board.

This the second time they are changing in one month time.

pLease do not buy Sony handsets.



Regards

S. Murali Krishnan