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[Resolved]  Sony Ericsson - G502 — Erratic behaviour, Gets hung/ doesn't switch on

My cell phone is new not a month old. I had been to the service centre almost 4 times. They do something like relacing battery or few technical jargons they use. But I am tired of this product. It behaves very irratic
1. Battery gets drained without useage overnight
2. Phone button lights are on but phone doesn't get switch on
3. Even after removing the battery and switching on it doesn't respond
4. After multiple trials sometimes it gets started.

If the product is bad from the day one company should be made liable to replace it. Please help me to contact me the relavant persons.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  5 CommentsShareTweet


Sony Ericsson Mobile Phone G502 — Handset Not Working

I Bought Sony Ericson mobile phone on 17th Apr 09 and the Mobile got not reacheable immediately after purchasing, when i contacted the dealer (Axis) 3 days later he refused to replace the Handset, and later on i gave the complaint and the dealer took the phone on 1st may and has submitted the phone to service center on 6th may.Now the service center people are telling it will take 15 days as the entire board need to be replaced and they are not ready to give the phone replacement alos. I wonder how the mobiles get released without testing. I am really shocked to know that sony is not able to deliver to customer satisfaction...

Request you to take necessary action on sony ericson.
I also faced the same problem after using the set for 10 days.
first of all the set started hanging, when i tokk it to the service center, they told me that the motherboard is defective and needs to be exchanged.
Secondly the colour of the key board got peeled up within 7 days.
when contacted, the customer care people say that its not their responsibility regarding the colour.

please help

SonyEricsson G502 — Camera not working

I have bought SE G502 6 months ago, and after 3 months camera doesnt working, but got repaired,then again the same problem occurs regarding camera.Please let me get rid off this problem .

Sony Ericson Mobile G502 — Service Not Done

Dear Sir / Madam,

I have purchase Sony Ericson G 502 in T.Nagar, Univercell Shop 9 months before. One before it was not working properly, the opponent is not able to hear my voice clearly. I handed over the Univercell for repair with warranty. They accepted and after 7 days they informed, some water damage is there, so with warrant they cannot able to do repair, with charges they can able to do repair and the same was agreed by me and asked the approximate amount and they mentioned as Rs.1,000. After a long period, simply there are telling that the phone is having the same problem, so this may be repaired outside only. I shocked, the Sony Ericson mobile is not able by the Sony Ericson Service Cetre itself. Kindly help me accordingly. The Work Order No is 19266.

No.30/13, North Kavarai Street,
West Mambalam,
Chennai - 600 033.
Ph: [protected].

Sony Ericsson Mobile Phone G502 — Cheated by the service centres

I have purchased Sony Ericson G 502 on 05 th May 2009 with One Year Guarantee Guarantee Period fininshed on 04 may 2010 in between i have serviced my mobile 2 time in to Pattom (Trivandrum ) Sony ericson Authorised service centre

after that my phone has been dead on 15/7/10 and i submitted the same on 16/7/10 , official told me that they have to send this to chennai for repairing it will be rs 1500 after repairing I agreed for that they send the same

on 10/08/10 i called there they told me that mobile has been retuned with out repairing they are stating that the board need to remove it will be the cost of half of the mobile (7000 is the cost of mobile) and the same is out of stock .

i received the mobile from pattom on 10/08/10 evening and they have given the letter with the same problem mentioned above

Now what will be a solution for solving this problem

If they are not interested on this i will go for Legal action

Me Name is Pradeep Kumar
Mob No [protected]
email id [protected]

Mob EMI No [protected]

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