[Resolved] Sony Ericsson — Complaint about the Sony Ericsson service center | |||
I want to complain about the Sony Ericsson service center located at Jammu, Jammu & Kashmir, India. I gave them my new mobile U100i Yari which was having some colour problem with the front camera and a volume key was also not functioning well (at 7 sept 2010). My workorder no. was SE[protected] and it was in its warranty period. They say that it would be returned in 7 to 10 days. But after 7 days, when i went there to see the status of my mobile repair, they said that it would take 10 or more days for it to repair. Due to which i took it back from them. Sir, i run my business with the help of my Sony Ericsson phone, and contacts in it. So it was not possible for me to leave my mobile for one month. And shockingly they also told me to repair my phone from next time at New Delhi (which is 600 KM far from my place) and abused me. These people don't know how to talk and use abusive languages to the customers. They also provide a good feedback themselves to Sony Ericsson team at http://sein.servicetrack.in/ which is actually for the customers like us. I request you to please respond to my mail, as i am still using an unrepaired phone which is in warranty too. Thank You. Gourav Jamwal (gourav.[protected]@gmail.com) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
sony ericsson service center very very bed and very very poor and sony ericsson customer care center service very very poor and very very bed thats not good for sony ericsson company's
I want to complain about the Sony Ericsson service center AHMEDABAD (GUJARAT) & CUSTOMER CARE CENTER
I gave them my new mobile XPERIA X10 which was having some display problem (at 29 JUNE 2011).
and it was in its NO warranty period. They say that it would be returned in 20 to 30days.
But after 30 days, when i went there to see the status of my mobile repair, they said that it would take 10 or more days for it to repair. Due to which i took it back from them.
Sir, i run my business with the help of my Sony Ericsson phone, and contacts in it. So it was not possible for me to leave my mobile for one month.
They also provide a good feedback themselves to Sony Ericsson team at http://sein.servicetrack.in/ which is actually for the customers like us.
I request you to please respond to my mail, as i am still using an unrepaired phone which is in warranty too.
Thank You.
JIGNESH ([protected]@yahoo.in)
I want to complain about the Sony Ericsson service center AHMEDABAD (GUJARAT) & CUSTOMER CARE CENTER
I gave them my new mobile XPERIA X10 which was having some display problem (at 29 JUNE 2011).
and it was in its NO warranty period. They say that it would be returned in 20 to 30days.
But after 30 days, when i went there to see the status of my mobile repair, they said that it would take 10 or more days for it to repair. Due to which i took it back from them.
Sir, i run my business with the help of my Sony Ericsson phone, and contacts in it. So it was not possible for me to leave my mobile for one month.
They also provide a good feedback themselves to Sony Ericsson team at http://sein.servicetrack.in/ which is actually for the customers like us.
I request you to please respond to my mail, as i am still using an unrepaired phone which is in warranty too.
Thank You.
JIGNESH ([protected]@yahoo.in)
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I gave them my new mobile W20 which was having some display problem (at 18 sept 2010).
My workorder no. was SE310RTS10046 and it was in its warranty period. They say that it would be returned in 10 to 20days.
But after 20 days, when i went there to see the status of my mobile repair, they said that it would take 10 or more days for it to repair. Due to which i took it back from them.
Sir, i run my business with the help of my Sony Ericsson phone, and contacts in it. So it was not possible for me to leave my mobile for one month.
They also provide a good feedback themselves to Sony Ericsson team at http://sein.servicetrack.in/ which is actually for the customers like us.
I request you to please respond to my mail, as i am still using an unrepaired phone which is in warranty too.
Thank You.
Rahul ([protected]@gmail.com)