[Resolved] Sony Ericsson Mobile — HAND SET PROBLEM | |
dear sir, i had purchase a mobile set(sony ericsson W580i) dated:-12/07/2008 from:-life style, shop no:-7, subham market complex, ram mandir squre, bhubaneswar, phone no:[protected], mob:-[protected].tin no:-[protected].after two months the hand set had some problem it was sorted out by sony ericsson customer service centre dated-20/09/2008 (case id:-20B[protected] again after four months the hand set had some problem it was sorted out once again by sony ericsson customer service centre dated:-18/03/2009(case id:-SEO[protected]) after second service i asked the customer service officer to change my hand set & issue a new hand set on its place, but they denied.& told that the problem will not occur again .Again after warrenty period on dated :-07/10/2009(case no:-SE309RBH11343) and charges for it was Rs. 306/-.After repair on the same day in the evening the hand set dead & not function, again i asked the customer service officer to change my hand set & issue a new hand set on its place, but once again they denied & told that i will be charged for what ever expenses occurs. yours faithfully, ASIM KAMAL BEURA, E/290, G.G.P.COLONY, RASULGARH, BHUBANESWAR-751010 PHONE NO:-[protected] [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Hi, i am Shahryar. my W395 fell into the water and it is not working. i have the warranty card or it will charge for fixing the mobile plz reply...
Reply
NIRMAL SALES CORPORATION
163, GOVINDAPPA NICKEN STREER
CHENNAI 600001
PH::25381029, 42065522
To,
The Customer Care Manager,
Sony Ericsson,
India,
Respected Sir,
Sub: Complaint on handset model no: F305 phone (Mystic Black)
I have purchase above mention model on[protected] from Poorvika Mobile World, Invoice No: 1639 followed by IMEI NO: [protected], Battery No: 4301, for Net Amount of 8000/-.
From date of purchase I m facing lot of trouble like network problem, memory problem, Handset hanging problem, etc. I have rectified above mention issue 3 to 5 times at near by service station. It get rectified those issue an again in period of 1 or 2 month I receive those problem. Now since guarantee / warranty period got over, service center are charging me around Rs.2000/-.
I m facing lots of trouble and I do not have any extra handset. Therefore I request you to do needful thing as soon as possible.
Thanking you,
Yours truly,
Vishal Jain J
163, GOVINDAPPA NICKEN STREER
CHENNAI 600001
PH::25381029, 42065522
To,
The Customer Care Manager,
Sony Ericsson,
India,
Respected Sir,
Sub: Complaint on handset model no: F305 phone (Mystic Black)
I have purchase above mention model on[protected] from Poorvika Mobile World, Invoice No: 1639 followed by IMEI NO: [protected], Battery No: 4301, for Net Amount of 8000/-.
From date of purchase I m facing lot of trouble like network problem, memory problem, Handset hanging problem, etc. I have rectified above mention issue 3 to 5 times at near by service station. It get rectified those issue an again in period of 1 or 2 month I receive those problem. Now since guarantee / warranty period got over, service center are charging me around Rs.2000/-.
I m facing lots of trouble and I do not have any extra handset. Therefore I request you to do needful thing as soon as possible.
Thanking you,
Yours truly,
Vishal Jain J
Hi,
my name is zeenat i had bought sony mobile w395 i was always found of sony sound quality par this time i am so unsattisfied with this my hadset get hang again n again do ne one can help me in this its under warrenty 6months before i got the cell
my name is zeenat i had bought sony mobile w395 i was always found of sony sound quality par this time i am so unsattisfied with this my hadset get hang again n again do ne one can help me in this its under warrenty 6months before i got the cell
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