[Resolved]  Sony Ericsson Mobile — FAULTY Mobile P1i

I bought a new Sony Ericsson Mobile Phone (Model P1 I) Dealer M/s. Hind Gallery, Shop No. 6, Town Hall Link Road, Udaipur on 29.11.07 vide their bill No. 818 for Rs.20900/-. However, I could not use the mobile for a single day as it was having no. of problems such as Hanging, Touch screen not working, Data USB not connecting etc. Thus I rushed back to the dealer M/s. Hind Gallery who directed me to M/s. Accel Frontline Ltd, 329-330 3rd Floor, Anand Plaza, Udaipur who are the service agent of the company.

Since it was a brand new model and did not work for a day I told him that I need another set and not a repaired one. Still he insisted me to give it to the service centre. At that time I had left with no option but handed over the set to their service Agent M/s. Accel Frontline Ltd vide their receipt No. 112737 dtd 01.12.2007

Now a fortnight has passed neither I have been given a new set nor am informed about the plight of my mobile set.

Being a reputed company, I have trusted on this product and I am sure that they will do the needful to keep my confidence intact.

Awaiting your prompt response.

Thanking you,

Yours faithfully,

ALEX CHANGAMANNIL
206 UIT COLONY
PRATP NAGAR
UDAIPUR 313 002
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I m IT person and i m working with TAJ Groups and i was given my mobile sony W700i in service center (SALORA) near Ranapratap Road Lucknow (u.p) and it's under warrenty they told me it's take a time for 1 or 2 days but today it's almost 8 days left but they are not able to return my mobile and days by days they will says it take time, it's take time. how much time it will take please tell me last 8 days i m moving without mobile how it's difficult for IT person, that is why i m not purchasing sony model because i know that after sale service of sony is so bad, but my friend force me, plz do some this otherwise i'll forword this complain to sony CO

Sony Ericsson/Mobile — faulty mobile

I have bought a mobile of Sony mobile model S-302 from Pradeep Telecom Add. - 2/471 Vishnupuri Ramghat Road Aligarh(U.P.), after three days the display was disturbed and everything gone disappear When I bought this one it wasn't in sealed condition and he assured me that seal was broken only for customer showing purpose.).When I went to the shop he refused to talk to me and said that I have to go service centre directly & we are not responsible for it.
The service centre personal that time keep my mobile but today after ten days they didn't take any action.
The shopkeeper not hearing me and saying I can't do anything.

Please do something in my favour.
Mobile Defective and Bad Service from the sony erricson service centre

I would like to inform you of my dissatisfaction with the Sony Ericssion P1i mobile phone and the service provided.Since I have bought this phone, it has been working well, until recently it stopped functioning normally. I returned the phone to your customer service(Trident United Products Private Limited Bangalore, Koramangala) on 20th January. The customer service representative informed me that the phone mother-board has to be replaced and they would make the phone ready in 10 days.

1 Month later, the phone is still not working.I received my phone with the motherboard replaced on Feb 18, Within 2days i had to revisit the service center as the phone started hanging frequently.
The manager promised me that he will replace it. But now they tell they haven't committed any thing like that

On each occasion they have kept the phone and apparently worked on it with no luck. Their attempts to resolve the problem have not been satisfactory and they finally claim that there is nothing more they can do to help me.Even the customer care department[protected] wasn't able help me and solve the problem.

And now they claim that they need 4 more working days to give back my cell. They need 2 months to solve a simple problem.And trust me guys they are meant to make false promises please don't trust them.


Yours faithfully,
Hamid Shariff
[protected]

Sony Ericsson/Mobile — requirement not fulfilled

i am using the mobile of sonyerricson company.
model-w350.(white color)


i want the new flap for my handset regarding which i had been visited local service centre(AMRITSAR)


and they r not giving any positive responce.



kindly take some action

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