Sony Ericsson — Sony Ericsson dupes people!

Address:

Pune, Maharashtra

I had submitted my Xperia neo V (MT11i) handset to sony service center (Accel frontline lmt.) on 15th Dec’12 for repairing the front cam. On Thursday 10thJan’13 (almost a month done ) when I 3rd time called at service centre to get updates on my phone, I got to know that there’s an issue with the motherboard & as the production for my handset model is discontinued, I will be given another handset (Xperia Go) which is around Rps. 4000/- cheaper than my handset & low in specifications too.

I have complained to the service center people that i want my money back or my handset to be repaired in proper way (which i doubt is possible now as the production is discontinued). But those people have asked me to drop mails.Its been 2months now and they are just saying to keep patience. They have not taken any action till now or have not given me proper reply for what action they are taking in regard.

Please help me out!