[Resolved] Sony Ericsson W200i — Trying to charge me under warranty period

[Resolved] Sony Ericsson W200i — Trying to charge me under warranty period

A Avik Sarkar from Pune, Maharashtra

I have a sony ericsson w200i phone and its under warranty period. For last couple of weeks I am facing problem with my phone’s joystick, not working properly and connectivity problem with computer and charger too and some time its showing memory card rejected.. So I went to the service center Aryan IT Services, Poddar Court, gate no. 3 2nd floor, 18, Rabindra sarani, Kolkata, W. Bengal, Kolkata - 70001 [protected] They lodged my complain on 30th July, 2009 with the above said problems.. Now Today when I called them up (06/08/09) in the morning and providing them with the work code no.. One lady from the other end told me that my phone’s display or liquid is completely damaged. When I asked her how?? She said me to visit the service center and I need to pay them regarding the damaged display within the warranty period. Also I asked her what about my problems that I had.. she told I need to change my damaged display first. When I handed the phone to Mr Manaoj who was in the reception over there, its was absolutely Ok and no sign of display problem even I am using it and never faced any problem with my display… I don’t know what they did with my phone.. Or they want money from me with giving fake things of my display damage, my phone’s warranty is going to expire this month 12/08/09, Rather, If I assume that there is a problem with my display, so they need to replace that free of cost as its under warranty period. Isn’t that so..? Please help me out regarding this and what should I do know..? These types of service centre are ruining the band name of SONY... People are loosing trusts and there behavior are horrible... Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

NARENDRA KHORJA

from Ahmedabad, Gujarat

sony ericsson w200i — NON PROVIDING THE SERVICE UNDER WARRENTY

My Name is Narendrbha Khorja, My mobile no. is [protected], I had purchased Sony Mobile Phone Model No. W200i from Subhiksha Super Market & Pharmacy on INV/4447/ph on 08.02.2008. on 28.06.2008 the said mobile was silent. I had contacted to Sony Service Centre Salora Internation Limited, Ahmedabad Ph :[protected] on 31.07.2008 and handed over the said phone to them. After few times I have contacted them they told me your phone is un-repairable you come and take back your phone. I made argue within warrenty how can you say like that ? They are replied you can do whtever you like ;
Hence I request you goodself to lookinto the matter and give lesson to them so in future they are taking care of costomer.

Sunil Sharma

from Pune, Maharashtra

sony ericsson w200i — Poorest Customer Service in Babli

I have bought Sony Ericson walkman series W200i last year 22/6/2008 and is within the warranty period. My handset is having a problem that the ring has become too slow. For this i went to Sony Service Center -- Babli Media Center whose address is given below --
Babli Media Service Centre
106/A Raja Dinendra Street
Kolkata-700004

The person there did not even bothered to record a job sheet for my complaint and sending the phone to have a first hand check, insisted me to come another day and collect the phone. It was around 3.45 Pm here and the shop closes after 6.00 Pm. Still they did not bothered to ask the engineer to look and give their feedback if it indeed requires a day to correct the problem.

Anyway i then came back without giving my Cell Phone for the repair. I want that some actions should be taken against the shop because they pretend to provide excellent customer service which actually is not the case. Moreover they were simpy wasting time instead of attending to Customer's request.

Thanks and Regards,
Sunil Sharma

abhijit ghosh

from Kolkata, West Bengal

Sony ericsson/w200i — service center did not tahe care

Dear
This is Abhijit Ghosh from kolkata. I have purchesed a sony ericsson mobile set of W200i on dated 26'th Feb 2009. but from middle of the April-09 there was some battery problem in the set . So on 4'th May-09 i went my nearest service center (Aryans IT Service, kolkata) with the set and they receeived the set and assured me within a week i will get back the set. but tody is 02'nd June, till now they don't return my set and tell me it will take more time. I dont know what is their problem and why they are unable to give the proper service.So i request you to take care in this matter and do the needful.

My complain ID is SEO[protected]
Model No W200i

Thanks and regard
Abhijit Ghosh
Kolkata
(0)[protected]

pramod.m.r

from Bengaluru, Karnataka

sony ericsson w200i — to claim the prize

dear sir i have won the univresalshell prize[protected] int'l mobile draws to clim but v dont know how to collect the prize. the prize amount $500,000 dollars. for my contact my cellphone no [protected].and my e-mail id is [protected]@gmail.com. and pls help to withdraw the money its my homble request.........................