[Resolved] Sony Ericsson / W380i Handset — Default part - Display Strip | |
I purchased a sony ericsson phone on 12th April 2008, model w380i. I faced a problem for the display from 5th December 2008 and i gave my phone for rectification at sony service centre at Thane ( Eternity Mall ) on 19th Dec 2008. The problem identified was the display strip. Its been almost 20 days and there is only one answer from the service centre that parts are not available from SONY and many same models are awaiting for such repairs due to non availability of parts. If this is the common problem for this particular model thn why SONY is not changing the default part for all the sold piece in market? Why unnecessarily the customer is harassed by keeping the phone at service centre for so long period? Is this professionalism of SONY? It makes no difference for SONY but I am afraid that I would go for SONY products henceforth. I would be most happy if the product is taken back and I am refunded. Kindly help me with the solution at the earliest Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
case no 73198063.handset-x1i was deposited on 17march09 at bhagalpur service center .mr om told :you will get set within one week delivered to you or sita distributor begusarai. mr ranjan das told you will get within 15april from chenai. now what i have to do? i would like to sucide for xperia x1i
before 2 month i bought sonyericsson P1i but after 1 month mobile automaticly switch off and when i try to switch on mobile vibrate but display come after 8 hours but before 15 day mobile again switch off and whem i try to switch on mobile vibrate but disply not come please sony solve my problem.
serial no-cb5a0f1u3s
imei no[protected] my mobile no-[protected]
address C-306 punarvas colony sagwara dis-dungarpus. rajesthan.
don't ignore me
serial no-cb5a0f1u3s
imei no[protected] my mobile no-[protected]
address C-306 punarvas colony sagwara dis-dungarpus. rajesthan.
don't ignore me
Dear Sir/Madam,
I bought a Sony ericsson G502 on 26th April 09. I got GPRS activated on the phone. I used it for almost 15 days without any problem. One morning when i switched on my phone. The screen showed the message "Searching" and i could not use any button except the swith on/off button. So i decided to go to the sevice centre at Marble Arch, Alkapuri, Baroda on 23rd May 09. There they told me that the phone needs to be formated as there is virus in the phone.I agreed. They formatted it and my entire data was lost.
After 18 days the simmilar problem occured on the 11th June 09.Again they told me the same thing. I fail to understand if a phone cannot be used with GPRS what is the the use of a phone.
I am a Nokia Man and i have used N numbers of Nokia handsets, but there has never been a problem like this in the phones. I thought let me try a Sony Ericcson once. Now i regret why i chose sony ericsson. Moreover a working man like me hardly gets time to reach your service centre which runs from 10:00 am to 06:00 pm.
My IMEI number is[protected].
I wanted to develop my loyalty towards Sony Ericsson however my first exprience with the company is very unpleasant, leaving me with no option but to get rid of this phone once it is re formatted.
I would never recommend anyone for a Sony Ericsson.
Your unsatisfied customer
Anthony Dsouza
Baroda
Gujarat
[protected]
I bought a Sony ericsson G502 on 26th April 09. I got GPRS activated on the phone. I used it for almost 15 days without any problem. One morning when i switched on my phone. The screen showed the message "Searching" and i could not use any button except the swith on/off button. So i decided to go to the sevice centre at Marble Arch, Alkapuri, Baroda on 23rd May 09. There they told me that the phone needs to be formated as there is virus in the phone.I agreed. They formatted it and my entire data was lost.
After 18 days the simmilar problem occured on the 11th June 09.Again they told me the same thing. I fail to understand if a phone cannot be used with GPRS what is the the use of a phone.
I am a Nokia Man and i have used N numbers of Nokia handsets, but there has never been a problem like this in the phones. I thought let me try a Sony Ericcson once. Now i regret why i chose sony ericsson. Moreover a working man like me hardly gets time to reach your service centre which runs from 10:00 am to 06:00 pm.
My IMEI number is[protected].
I wanted to develop my loyalty towards Sony Ericsson however my first exprience with the company is very unpleasant, leaving me with no option but to get rid of this phone once it is re formatted.
I would never recommend anyone for a Sony Ericsson.
Your unsatisfied customer
Anthony Dsouza
Baroda
Gujarat
[protected]
I took the phone last year in October model no - 580i but after 20 days only i started having problems with it like if someone is calling me i am not able to pick up the phone. it used to happen quite often then again after 1 month another problem came up in which i could not here to the music properly in the headphone and despite the fact everyone knows sony Ericson is famous for music n camera quality but for this i gave my phone servicing it came in 1 week but nothing was resolved it was as it is then i gave my phone in Delhi in green park service center and they charged me 1000 bucks saying moisture has gone in the phone so its my fault but i knew the fact it was nut my fault but since i had to resolve the problem in my phone so so gave them the money the phone worked fine for 20 days again another problem was i was not able 2 charge my phone properly and now my phone is in horrible condition it gets off switched automatically... as sum one calls me it gets switched off . and it is still under warranty ... please i request you to issue a complain against Sony Ericsson ... and help me resolving my problem...
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Sony Ericsson — default handset
i bought sony ericsson handset model w380i on 30 june 2008.the display goes off on 10 july 2008, after 10 days.from that day it is at the service center.they say they don't have display.if they don't have display why they are not replacing my handset.need some support from you.