[Resolved]  Sony Ericsson W580i — camera picture not saving and a background noise while incoming and outgoing calls

I bought a mobile phone of Sony Ericsson W580i from The Mobile Store (Siliguri, West Bengal) in June 2008. After couple of months I found the handset defective. The camera picture was not saving. I took the matter of complaint to the The Mobile Store on the very next day. They suggested me visit the authorised service centre at Siliguri. I went to Cell Solutions and registered my complaint . They took my mobile phone on 29.08.2008 and after a few days conveyed me that the set needed to be sent to Kolkata for repairing on 29.08.2008. The set I received on 01.10.2008 where I found the camera picture was saving and informed that the original PCB(Mother Board) of handset been replaced and I have been provided a new IMEI No.Unfortunately having stepped out of authorized service centre I found the handset again giving disturbance. This time in the form of background noise while calling (incoming and outgoing).
On 02.10.2008 I revisited the authorised service centre (CELL SOLUTIONS, SILIGURI) and submitted the complaint and again they sent the my handset to Kolkata.

I dont know how long i have to hang on to get my handset back in proper functioning condition.

Only thing I can say about Sony Ericsson is there is a gulf of dissonance factor I have experienced and another thing I am still not sure whether my complaint would be paid heed to or not.

CASE ID-E3WS[protected]
NEW CASE ID-E3WS[protected]
CELL SOLUTIONS SILIGURI WEST BENGAL