[Resolved] Sony Ericsson W580i Mobile — Worst service at Sony Ericsson Authorised Service Centre in Mumbai | |
Hello, I had given my Sony Ericsson W580i mobile for servicing on 5th August 2008 (Call ID:- MUA-SE-643111-CP) at Sony Ericsson's Authorised Service Centre- ACCEL FRONTLINE LTD. MUA Mumbai Andheri 2 & 3, Sagar Tech Plaza- (E), B Wing Mumbai, Maharashtra My Mobile is not repaired till date. Everytime they gives new excuses & when I asked for the confirm date to get my phone each time they gave date in the next week. Also they never receive the phone calls and at 5.30pm sharp they closes the door. Since they do not pick up phones it becomes necessary to go there & check out the status, when i reach there i found the door closed. Almost all the customers are facing the same problem. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
8014
Pending
0
Resolved
2252
View all 8014 Sony India reviews & complaints
+91 99 6793 9629
+91 90 2912 0629
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Sony India contact information
I had given my Sony Ericsson W580i mobile for servicing on 14th May 2010 at Sony Ericsson's Authorised Service Centre-
SPRIMON TECH.
LAXMI BHAWAN, Ground Floor, Kacheri Road, Udit Nagar, ROURKELA-769012
My Mobile is not repaired till date. Everytime they gives new excuses & when I asked for the confirm date to get my phone each time they gave date in the next week.
Also they never receive the phone calls during working hours and at 5.30pm sharp they closes the door. Since they do not pick up phones it becomes necessary to go there & check out the status, when i reach there i found the door closed. Almost all the customers are facing the same problem.
Is this a common business practice prevailing at all Sony Ericsson Service Centre all across India.
PB, ROURKELA