Sony Ericsson W910i — Endless Trouble in the Mobile Handset

Address:

South Delhi, Delhi

To begin with I would say I am a SONY loyalist. From music system, digicam,TV to laptops everything seems to have gone SONY's way. So I had opted for a phone Sony Ericcson W910i, which was around 16000 INR. But this time it was a terrible experience I have ever had and I can hardly remember to have used this phone even for a single month without trouble. My phone paid 8 visits to the service centre and yet it appears to come with some new complaints every time. Here is a list of not all but few those problems:

1. Battery Backup
2. Low speaker volume
3. Network Problem.
4. Software Hang up
5. Application missing.
6. Screen disorder.
7. Blank display.
8. Adress Book missing.

Now every time it comes out of the service centre the executives assure me of problem free performance and yet I get numerous problems as free gifts. I decided to give up and thought of selling it off and adding to my woes people offered me a whoping and extravagant price of less a 1000 INR for this phone. This is a shame for a brand like Sony where loyal consumers like me have to give up the trust only because of such awful experiences. I hope this reaches the right people in SONY and also the people who are planning for a Sony Ericsson Phone:...............


Mrinal Dutta
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