[Resolved]  Sony Ericsson Xperia X10 Mobile Phone — DEFECTIVE MOBILE NOT GETTING REPAIRED

Address:

Gujarat

Dear Sir,
I have purchased SONY ERICSSON XPERIA X10 model IMEI NO.
[protected] from MOBILE WALA KUNJ PLAZA VADODARA-390001 dated
21.06.2010. Withinsix months it had charging problemsand same is given
to Sony Ericsson Authorised Service center at Vadodara and they told
me that charging point is gonebad and they repaired it and given me
after fifteen days. Again same problem developed just after one year
and the same Service center repaired and i paid Rs1250.00 and brought
the mobile.again it developed the same problems and again given for
repairing to ACCEL CARE CENTER, VADODARA (JOB NO.21) ON 19.11.2011
(new Sony Ericsson Authorised Service center at Vadodara ). After 15
days when I enquire about my mobile they said the mobile can not be
repaired and returned it to me.
After getting Phone no. from MOBILE WALA I contacted onPhone no 011
[protected]ID NO[protected]and they have given me the address of
another service center i.e. MOBILE CLEANIC, OLD PADRA ROAD VADODARA
where ihave given my mobile (Doc# I10089) on 22.02.2012. Now they are
telling that only charging problem is solved and it will not do data
transfer and charging Rs 1550.00 that too for incomplete repairing. Further when I contacted Sony Ericsson help line and when repaire center was told about to give Job order by help center he called me to and returned me the unrepaired mobile set and refused to give Job order. again when I contacted the help center Mobile Clinic center told the Help center that the mobile set was tampered and can't be repaired now the Sony Ericsson Help center is telling that they cannot help in this case as it is tamperd by unauthorised service center
I AM FACING LOT OF MENTAL AGONY AND FRUSTRATIONS BY BYING YOUR MOBIL.
NOW IT IS MY SINCERE REQUEST TO YOU THAT EITHER GET THE SAME REPAIRED
PROPERLY ARE REPLACE WITH NEW.

REGARDS,

krishna kumar dhuria
mobile no [protected]