[Resolved]  Sony — malfunctioning of Laptop

Address:North 24 Parganas, West Bengal

Dear Sir,

I have bought Sony Vaio E series VPCEH15EN,i-core-3 on Aug 2011,unfortunately within the warranty period the touch pad started malfunctioning,of course that was repaired.Then the charger gave up.And now when the standard warranty is over a vertical line has appreared on the screen ,whenI went to Sony service center(Manjula Towers,Kolkata),the female who attended my complain told me that it would take nearly 11/12,000 to get it done.Is sony manufacturing its laptops with a strategy that within warranty it would somehow work but once the warranty is over,the relationship will continue(?) with getting the gadget repaired every now and then.To my surprise i have more friends who ahve the similar issues with Sony vaio laptops.Nobody should buy sony laptops.

Dissatisfied Customer
bobbybhowmick.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

Regret the inconvenience caused. We will definitely look into your concerns. Please share your complaint no. with us here. Else share your contact no. with us here.

For further communication, you can call us at[protected] or mail at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

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