Sony — Refused to servicing in warranty period

Address:Maharashtra

Sir,
i have purchased a Sony vaio laptop on 27.03.2012 which is in warranty period, my laptop display has vanished automatically without any physical impact to it. when I contacted to the dealer (Super computer Amravati), he is refusing to service it at free of cost as it is in warranty period,instead he is stating that display problem is not covered in the warranty, and demanding for the extra service charge of 5000 rupees.

Please do the needful.

REGARDS
DEVENDRA PATIL
OPERATION OFFICER
INDIAN OIL CORPORATION LIMITED
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Dear Sir,

Regret the inconvenience caused. We will definitely look into your concerns.
Please share your complaint no. with us. Else share your contact no. or email ID with us here. For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

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