Sony — touch pad

Address:Gurdaspur, Punjab

respected sir
it is very bad to inform you that the responce provided by sony service centre is is not apropriate as on the name of a highly branded company SONY .actually i am having sony vaio vpceh28fn laptp.I purchased it from computer solutions @ hardhoshani road.during the purchase the touch pad hangs frm 1st day...i'm going to customer care chandigarh modern electronics 7-8 times...sir this service centre is 250 km away from our home..
Sir..
maine unse 50 baar kha hai k maine recovery ki hai pr hir bhi vo recovery hi karte hain...main 78 baar iski recovery kr chukka hun pr koi bhi respionce nhi hai...maine ek do dffa amsritsar main bhi isko care centre mein dikhya hai....unhone bhi sirf koi touch pad softwrare hi change kiya tha pr koi bhi asar nhi hua....sir main baar baar customer care nhi ja sakta kyoki mujhe 5 ghante lgte hain wha pe jaane k liye...main bahut dukhi huin is cheez se...please koi solution batao sir yeh problem 1st day se hai...
nhi to mujhe kissi bhi halat main yeh laptop replace chahiye kyonki baar baar main pehle din se hi customer care pe phone lga rha hun...k isse ache to dell k saste waale laptops hain...
this is the last time koi [censored]ion bta do nhi to main saare lggon ko is brand ka kush bhi lene k kahoonga kynki main sony ka bda fan tha merre to car mein aur ghr pe bhi sony ka hi saara system pda hota hai..
pls jaldi koi answer to de dena...

it is unexpected from such a branded company...

Vishal mahajan
gurdaspur punjab
Mail id:- vishal.[protected]@gmail.com
phn no...[protected]
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can you translate in english
Dear Sir,

We would need more details to assist you with this concern. Which Sony retail store is looking into your concerns? Please share your complaint no. with us here.

In case you don’t have the complaint no. please share your contact details with us here.

Regards,
Sony India Team

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