Sony / Xperia Play — OPERATING SYSTEM UPDATE

Respected Sir

I shrey verma bought sony xperia play (r800) on 09/032012 with imei no [protected].
The main reason to by this phone was that it was amongst one of the phone about which sony had told through there website that they will provide android 4 ics update, this announcement regarding xperia play was made in december2011.(http://blogs.sonymobile.com/products/2011/12/21/ice-cream-sandwich...


Now a week before, when the update was going to be made available to the customers they have now announced that they are not providing the update for xperia play giving excuse that it will make the phone slow and phone will not work properly.

(http://blogs.sonymobile.com/products/2012/05/25/update-on-ice-cream-sandwich-ro...

Now I just want to say that why before checking the feasability of the new android os on xperia play, they put the information that the will provide andriid update to xperia play.

They have just cheated there customers by spreading wrong information through there website.
Now when I call to there customer care they do not have any valid reason for that and when I asked them to provide me any other phone of same cost on which the update can be made, they are saying thats not possible.

I just want that they should either pay me the amount for which I bought the xperia play or provide me any other phone of same cost that can be upgraded to new os of android, because its there fault that they once made the commitment to sell there phone and now they are not providing the update they should have once checked the feasability of the new android os on there phone and then have made the commitment.

thanking you
shrey verma
[protected]
<shrey.[protected]@gmail.com>
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