[Resolved]  SonyEricsson Hpm - 61 / 62 Stereo Portable Handsfree — about the replacement of the accessory

I have submitted my headset to the nearest service centre on 9-1-2009. But still they are saying that company dont have stock of these accessory and they informed me raise a complaint. So please help me in this regard.

Product details:
Vendor: Sony Ericsson
model : HPM-61/62
Item description:HPM-61/62 stereo portable handsfree
Product catagory:Accessory
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Aug 14, 2020
Complaint marked as Resolved 
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Sony Ericsson — Portable handsfree

Hi,
I have purchased Handsfree for my w550i at a mobile store model HPM-75. After few months i ve experienced some problems in one of the earphones and i gave for replacement at Accel frontline chennai. Fifteen days passed and when i went to collect my handsfree back, they have given me with another model handsfree (Model HPM-70 that comes usualy with walkman series phones, cheap look, quality and lower performance) and they were convincing me saying that both the models are the same in performance and that was the model they have got back in replacement for my handsfree. My handsfree is worth Rs 1500/-, looks good, better quality in bass and the replaced one looks like crap.

Is there any use of posting complaints here? Can there be any action taken on them. Not just for my handsfree, there were many people complaining about their replacemets.


Service center address:
Accel Frontline
No 160
Greams road
nungambakkam
chennai
Dear Sir
i applied in GDA housing scheme i.e. Koyal Enclave code 758, but till know there is no response from gda regarding draw result.

So, please let me about the draw result.
Thanking You

Mukesh Kumar
actually i also have the same handsfree hpm-62 but its broken now. i went to the sony centre but they are telling that company has stopped manufactuiring this product no. they are sujjesting me to take hpm-64, but its sound quality is not that as it was in my previous one.

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