[Resolved]  Spectranet — Refund Not given

Address:

Hyderabad, Andhra Pradesh

Hi.
This is Ankit from Hyderabad. I have taken spectranet Wify home broadband solution in august by paying advance rental of 6 months(around 3500). But some where in November they have disconnected the connection saying they are closing up they entire business from Hyderabad. Going forward they said they will collect the device and plan for my refund. But its been 21/2 months and I have been calling these people and every time hear the same response "Sir your complaint is escalated and SR is created, our back office will call you to collect the device after which we will plan for your refund" But nothing is moving since November. I have written mails also but all the time mail got bounced back. Can you please do the needful so that I can get my refund from the company.

Ankit
[protected]
why.[protected]@gmail.com