[Resolved]  Spice — Unauthorized caller tone download and charging thereof

I am writing this to let you know about the way Spice Telecom (Karnataka) has been breaching practices of fair trading and functioning in a way that, I am sure would constitute deliberate deception.

1. I have been getting unsolicited text messages from Spice in spite of choosing not to have these; these are practically sent every few minutes that has been interrupting my work . I work in a busy intensive care unit of a high acuity hospital and these text messages have been a serious distraction in the delivery of care to the really sick patients that I have to deal with everyday.

2. More importantly, I got 3 text messages this afternoon (29/02/2008) saying that I have "subscribed to my tunes" - at Rs. 30.00 per month. I do not have a clue as to what "my tunes" is; I certainly did not authorize anyone to subscribe me to the aforementioned facility. As far as I see it, this is plain and simple cheating. I can also confirm, that my ring tone has been changed to some kind of weird film music that I hate to be played upon someone who rings me - I am not that kind of person who has perhaps collaegues / friends of that kind that would be interested in listening to this kind of rubbish.

I persume that Spice Karnataka in involved in large scale cheating of its customers in this fashion. I feel it is my responsibility to let you be aware of this real possibility.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Yes i agree with mr.Jose Chacko. I too had this problem with spice. But i called customer care and asked for complete stop of any sms from spice and also i use to get this my tune calls, i called them and de activated those calls. Since last 8 months i haven't received any sms or calls from SPICE.

However nowadays a new problem is comming up. If i call to some one, the other person is unable to hear me. I have to call him again. This is same in case i get incoming calls. I am unable to hear the other person. That person have to call me twice or some times four times. Earlier { 2 month back} this use to happen for once or twice a day, but now almost every CALL !!!. I had called to customer care and to my surprise they say they are trying there level best and would be solved AFTER 2 MONTHS !!!.

Other mobile phone providers are charging 50ps to 1 re per call, spice seems cheap but its not. Every call i have to make twice or thrice...so it costs the same 60ps to 90ps per call.

Has anyone come across such problem.
I am sandhya, using ur spice company's prepaid connection with number [protected] and i want to incoming and outgoing details for last four month. if possible as soon as early send me detail. thank you.
I am receiving unknown messages from 2months they are disturbing me again and again .i dont know who r they but they know my number, name etc so i request u that please give me there name, the unknown number is [protected]
I am receiving unknown messages from 2months they are disturbing me again and again .i dont know who r they but they know my number, name etc so i request u that please give me there name, the unknown number is [protected]
They've called my cell phone several times as well. No clue where they got the number, I've never picked up and they've never left a message. Really wish they'd stop calling though! I won't answer a call from a number I don't know. i got calls from this unknown number [protected]
respected sir,
I am lecturer working for enginnering collge, one person every day sending messages and disturbing to me and that person mobile number [protected] . Please give me addess details of this person or else give any suggestions regarding this complaint.
thank you ...
restore factory setting for model no. spice H540

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint