[Resolved] Spice — Unauthorized caller tone download and charging thereof | |
I am writing this to let you know about the way Spice Telecom (Karnataka) has been breaching practices of fair trading and functioning in a way that, I am sure would constitute deliberate deception. 1. I have been getting unsolicited text messages from Spice in spite of choosing not to have these; these are practically sent every few minutes that has been interrupting my work . I work in a busy intensive care unit of a high acuity hospital and these text messages have been a serious distraction in the delivery of care to the really sick patients that I have to deal with everyday. 2. More importantly, I got 3 text messages this afternoon (29/02/2008) saying that I have "subscribed to my tunes" - at Rs. 30.00 per month. I do not have a clue as to what "my tunes" is; I certainly did not authorize anyone to subscribe me to the aforementioned facility. As far as I see it, this is plain and simple cheating. I can also confirm, that my ring tone has been changed to some kind of weird film music that I hate to be played upon someone who rings me - I am not that kind of person who has perhaps collaegues / friends of that kind that would be interested in listening to this kind of rubbish. I persume that Spice Karnataka in involved in large scale cheating of its customers in this fashion. I feel it is my responsibility to let you be aware of this real possibility. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
I am sandhya, using ur spice company's prepaid connection with number [protected] and i want to incoming and outgoing details for last four month. if possible as soon as early send me detail. thank you.
I am receiving unknown messages from 2months they are disturbing me again and again .i dont know who r they but they know my number, name etc so i request u that please give me there name, the unknown number is [protected]
I am receiving unknown messages from 2months they are disturbing me again and again .i dont know who r they but they know my number, name etc so i request u that please give me there name, the unknown number is [protected]
They've called my cell phone several times as well. No clue where they got the number, I've never picked up and they've never left a message. Really wish they'd stop calling though! I won't answer a call from a number I don't know. i got calls from this unknown number [protected]
restore factory setting for model no. spice H540
However nowadays a new problem is comming up. If i call to some one, the other person is unable to hear me. I have to call him again. This is same in case i get incoming calls. I am unable to hear the other person. That person have to call me twice or some times four times. Earlier { 2 month back} this use to happen for once or twice a day, but now almost every CALL !!!. I had called to customer care and to my surprise they say they are trying there level best and would be solved AFTER 2 MONTHS !!!.
Other mobile phone providers are charging 50ps to 1 re per call, spice seems cheap but its not. Every call i have to make twice or thrice...so it costs the same 60ps to 90ps per call.
Has anyone come across such problem.