State Bank of India [SBI] Complaints & Reviews

I had a SBI credit card for I have regularly paid my bills. One such bill I recieved in Sept 2006 amounting to approx Rs. 5500/-, which I paid by my SBI cheque within the due date. In the next months bill I saw that the cheque payment which I had made had been accepted. This was corroborated in my bank passbook statement where the same cheque no. and amount had been debited to SBI credit card. But surprisingly in the next months credit card bill I found that payment of the same chque was stopped. I asked the bank which promptly said that payment had been made SBI cards. The credit card company however refused to listen and started harrassing me and my family. I subsequently cancelled my card but they continued to send me statements with late charges and fines. I wrote them letters with photo copies of my bank passbook attested by the bank manager but to no avail. Recently 2 collecting agents arrived at my doorstep. When I showed them my bank statments they proffusely apologised and left. 3 weeks later I recieve another letter now from a law firm in Delhi threatening me to attend a 'Concilliatory camp' for an 'out of court' settlement or face legal action.
Please advice as to what I should do. Is there any use going to the camp? Will they stop harassing me after that or should I engage a lawyer?

respected sir

i give one cheqe RS[protected] to LIC for SIP per month . but SBI transfer to LIC 1000Rs(16/11/2007) and return chequee. and say no fund in account.
so my new police is laps.
so please adjust 1000RS

account no-[protected]
Last 10 Transactions
Date (Value Date) Narration Ref. No. Debit Credit
07-Dec[protected]Dec-2007) TO CLEARING
HDFC BANK
644551 1,316.00
29-Nov[protected]Nov-2007) CASH DEPOSIT 2,500.00
16-Nov[protected]Nov-2007) TO CLEARING
LIC
644554 1,000.00
08-Nov[protected]Nov-2007) TO CLEARING
H D F C
644552 1,316.00
31-Oct[protected]Oct-2007) CASH DEPOSIT

Date 14.03.2008

Dear Sir,

I would like to informed you that I am an account holder of your Chawranjee Branch Kolkta. I have deposit a Locl cheque on 06.03.2008 but it could not clear till the date if a local clearance will be done in 10 or 12 days then how we expect a good service from you. In the month of February my cheque was also cleared after seven days, no any bank takes more then 2 days for clearing the local cheque . Therefore it is my request please improve your service.

Thanking you.

I have received a SMS in my mobile number [protected] on 17th April 2008 at 06:34pm from the mobile number [protected], as that "Your renewed SBI Card has been dispatched through ELBE with Ref no SB[protected]. You will receive the same within 7 working days." But till date I have not received any card.

I applied for SBI Credit card in 2006. Company did not send me any credit card. They are sending me its statement regularly though I haven't RECEIVED SBI Credit CARD. I had told them to cancell it. Later I received a phone call that it had been cancelled. But till date I am receiving Monthly Statements.
I complained them via email, telephone, but ... things are not changing.
Please help me!

Sachin J Akude
[protected]@yahoo.co.in

Hi, I have a SBI credit card which has really become a cheat. When they gave me the card they told me that its a free credit card --free of charge with no annual fees or any thing.but surprisingly every month the company is sending bills, i hacve used the card twice for Rs, 200/- for puchase of petrol & instantly i have deposited Rs 200 by cheque where as Rs 200 is to be paid by me towards the use card that has been made dead sinces in the month it was issued in favour of me how ever i want to availe the credit card benefit if your company per meits me.lastly i am ready to pay Rs 500 (rupees five hundred only)to settle the matter,

awaiting for your earlyc ompliance
Thanking you,

MAHEKUM ALI SHAIKH
[protected]

SBI — Late night SMS

Dear sir,

I have got a SMS from SBI about something of their product discount at 2.30AM in the late night.Immediately I call the No. given in the SMS [protected] . The customer care officer told that they had not given the SMS.I told them to not send me SMS in the late night.After disconnect the number I got the same SMS from same No. at 3.30AM and another at 5.50 AM.
What do I do .How to stop this kind of malpractice? Where do I complain for this for punishment of the concerned personnel?

(Prasadjit GArai)
Accounts Officer
Accounts Office, D.V.C.
BTPS
Ph- [protected]

please send me my card status

Hi, I have a SBI credit card which has really become a cheat. When they gave me the card they told me that its a free credit card --free of charge with no annual fees or any thing. I have already cleared every amount I have taken, A month after I clearedthe amount they charged a annual fees of Rs450 and have been charging interest for it. no body even cares to explain any thing. now the interest has piled up and the amount to be paid now is Rs3500, that is what the collection agency says. Nobody to ask or even look into the issue.collection agency is really harsh.I dont mind going to court, I can spend on lawyer but do not want to pay for this.

hi
could you please send me gud night sms daily if possible

i wana job in sbi bank

Dear sir,

I want to close my credit card facility,
kidly stop the use of my card.
thank you,

Regards,
Prashant D.Jadhav
Card No:- [protected]

Dear sir,

I have applied SBI credit card through your sales executive. He has taken my all documents along with my application. I have received Application #:[protected] is under process. And i have received 2 enquiry calls. But still i have not received my new card or satus. Please give me a feeed back as early as possible.

My D.O.Birth: 03.04.1982.

Mobile #: [protected]


Thanking You,

with regards,

Hari Krishnan DS

i, om prakash shrma, have satelled my credit card in last year and it has been expired also but on internet accout it is showing with zero overdue but not completly closed...so i request u to closed this account...i would be highly oblized to u.. thanksssss...

Dear sir

i dont have recd your creit card

my application No: is[protected]

pls replay

sir;with due respect that sbi credit card had done a fraud with me my making a false insaurane policy on my credit card without asking me and making a false bill of rs.10000 and it was now going and going and giving us illegal threats that if we will not pay the bill then they will make a false case on us we have also tried to settled this case by paying 800 rs. in two parts but still they are sending fake bills we are fully tired from this you are our way to settled this problem my Complaint Ticket Number : CC[protected] to the bank

contact -
[protected]@gmail.com

hi rbi&all, i have taken an sbi card in my mothers name ([protected])and i used by getting supplementry card. the transactions is good . after few years the card has blocked and i payed minimum dues. but once i got away from my home for 1 years .the collection dept has ade several harrassment to my mom and collected lots of money. when my mother retired from work she asked all banks which we using to make settlement. all banks like SCB, American Express, HSBC has done properly except SBI. the collection persons says pay minimum due then we bring settlement. likewise my mother paid more than 5 time in an amount of four thousand something, but every time different people coming for coll. and says the same as pay minimum and gone through with money. after i came back i refused to pay minimum only settlement.they asked to bounce the check. meanwhile we have full money from my mthers retirement has gone in several works, so i take care to pay the settlement after 3-4 months 2 persons came from bank and make settlement of 71000/- rupees. i asked to put in 5-7 inst. they refused.so i paid 1st inst of 23666/- and another 2 same amount in future. i know its a huge amount but i thought we can make any arrangements and finish it, but unfourtunately i cant prepare the amont and the chegue bounced. after three months 1 person came from bank and asked i said its a huge amount thatsd why we cant pass the check put it same balance in 5-6 shots, he went saying i will talk to the bank.after this one person named karthik came on the end of feb'09 and said u have 47, 550/- as final settlement . i said i have 35, 000/- now balance in 2 months please bring settlement letter. he went and bring the letter as same amount with five bills regarding he made payment to the bank instead o[censored]. the amount he paid totally is rupees 24640/- and bal 22910/- pay to the bank. i really want to close without giving any trouble to my mother, b'cause my father has got attack three times and my mother has worried for his treatment. so i have paid 10, 000/- cheque and 15, 000/- cash to that person in march. after i spoke to my friends abt this settlement they said ask him to get detailed letter. i called him and spoke to him says please bring detailed letter, he says no problem and finally with my arguement, he confessed to bring. after that he called me on may asking abt the pending . i said i will finish it fully by next month pls bring proper letter. then he came by 30th june with the letter shows all payments and that 12910/- on the same day. i said i have only 5000/- so i will give u cheque on 7th july pls give me the letter. he refused saying that the cheque payment will not reverse your account and i will come on 10th and take that 5000/- from me. i given i mean of he having letter. but after 1 month that means 13th aug another person came named hari says u have to pay 34550/- . iam shocked and i explained all. but he never talking about the person who collected and he simply frieghtening me that i will put your mother in police station. so i finally decided to contact directly to the person in bank today(19/8/09). now he saying he will finish it in 25000/- and he need balance 4910/- immediately. pls consider my case and do favourable to me. all this for mother who need not suffer anymore from this kind of people, take needful actions.

I applied SBI credit card application no; B[protected]

Pleae note that I have applied for SBI Credit card through one of the agent(mob.no.[protected]) vide SBI APPLICATION FORM NO. S[protected] dated 18.09.2009 on the receipt of one phone([protected]) call from Banglore stated your card is selected for spice jet.But till now I have not received credit card.Already approx 2 month is passed.
Hence I am here by requesting that kindly don' t issue credit card in my name because lot of chitting is happening now a days.And such kind of credit card is not realiable.
Details given in Application form is as follows:
Name - G.J.Chaurasia
Date io Birth - 01.05.1963
Mother's name - Smt. sharda chaurasia
Regards
G.J.Chaurasia

Dear Sir,
I want to say that my self Dinesh Kumar Yadav my credit card no. [protected] my statment not sending me almost 5 months

Dear sir,

i have submit all the proofs along with the application to the who are the executive of SBI in hyderabad. but still they are not giving any responce whether it is approved or not. i think its hardly 15 days.i sumbit the check 1408/- Rs already deduct from my account. so please give me feed back ..


DOB :[protected]
PHONE NUMBER : [protected]

Thank u,
Raghuram.

good evening my name is anupama thomas my credit card is lost so i want to reissue it

SBI Credit Card — Non receipt of transactions made by SBI card against my LIC policy

Dear Sir/ Mam,

I have enrolled my two LIC policies[protected] &[protected] for easy bill pay facilities through my SBI credit card.

I receieved the statments of Feb in which payment has been made by SBI against my policy having ref. no R05923 & R05924. On crosscheck through LIC online facility there is no record of such payments against my policy as shown by SBI.

I am in dilema since i have to pay the card bill but not sure about its payment. Response from SBI customer care is also not justifiable.

Kindly assist in this regard.

Navin Kumar

Sir I have purchage A house by loan from state bank of india in 2004.After some Time I got A credit card.company told me that credit card is absolutaly free,you can use it.I didn't use the card.after one year credit card division inform me that you have made an insurance by credit card.I told them that my bank alredy insured me and the bank getting charges from me.but the credit card division doesn't listen me.every month sending me the statement higher and higher value.what can i do sir.I am in tension,wheither i did'nt use the card. my contact is [protected]@rediffmail.com

This is to inform that sbi credit card transaction could not be considered. as it was used twice for ets reporting.As already we paid the fee to ETS ,that merchant had deducted the amount through credit card details.
so it wud be double payment for us to pay the amount .This was done on mar-23 to SOUTHERN ILLINOIS UNIVERSITY,EDWARDVILLE and April-27 for georgia inst of techonology.As we didnot ordered the merchant to use the card , he had done the payment.As we already paid the original amount , why should we make double payment?

Finally Im not in debt of paying any amounts to you.

Dear sir,

I have applied for new credit card and give my all necessary documents on 19/05/2010 but still not receive my new card and credit card status. They people are not given any answer and misbehave on phone. I have given my documents to Mr. Akhilesh cellno is [protected].
Boss name is Mr.Manoj and no is [protected].
Branch Address and no is :
Miss Puja Rathod Opp.
Bata show room,
Ashram Road,
Ahmedabad.
contact no is[protected].
They are not given my applocation no and telephonic inquiry is over on second date but still not given card and not given proper answer.

My Credit card Form no : S[protected]
Form Date : 19/05/2010
Credit Card Appliocation Name : Mr. Nirav Maheshkumar Oza
Mo. No. : [protected]
DOB : 08/08/1981

Please do needful at your end and give feedback ASAP.


Nirav Oza
[protected]

sir,
my name is Sanjay kumar padhii had applied for credit card through sales executive,i have received password but not yet received the card even after 20 days

sir.m rajesh.i lost my atm card.i bloked it.n nw i got my atm card,can i re activeta my atm cerd or shal i apply for d new card.plz let me knw d procedure to foolow..

Dear Sir,

I am getting calls/letters on regularly basis from SBI credit cards saying that you have pending bill payment of Rs. 13k approx.

I have never used SBI credit card in my life, when i asked them for the transaction for the bill, they say some insurance premium to be paid.

Pls help me for the same, as they say that i have to atleast pay Rs. 5000 for full and final settlement, but my concern is why should i pay money?

Its really a big fraud which is going on by SBI, i have to lodge a complaint against SBI for harressing me.

SBI BANK HAS ISSUED ME CREDIT CARD STATING IT TO BE FREE FOR LIFE BUT WHEN I RECIEVED THE CARD FIRST IT CAME WITH A CHARGEABLE ADD ON CARD WHICH I WAS NOT AWARE OF AND SECONDLY IN THE FIRST CALL I GOT FROM SBI CUSTOMER CARE JUST THE SAME DAY OF RECIEVING THE CARD THEY TOLD ME THAT I WILL BE LEVIED AN ANNUAL FEE OF 500/- IN CASE I DONT SPEND 50000/- ANNUALLY. I FOUND THIS TO BE A COMPLETE CHEATING ON SBI PART AND I ASKED THE PERSON CALLING THE PROCEDURE OF SURRENDERING THE CARD, HE TOLD JUST TO CUT BOTH CARD IN TWO HALVES AND TO DROP IT IN ANY SBI ATM AND I DID THE SAME. THIS IS ALMOST A YEAR NOW AND TILL DATE I HAVE BEEN RECEIVING MONTHLY STATEMENT AND REMINDERS OF THE DUES ON MY CARD.
PLEASE DO THE NEEDFUL.

Dear sir,

With Reference to my earliear complain by mail on dt 17th January 2011, 11th Dec 2010 and 21 Sept,2010 on following matter.

This is to bring to you notice that I Jitendra Sharma, was received a SBI Credit card in 2004-05 which I used and paid all my dues on the time and I decided to cancel my cards and give up the SBI card I paid Rs. 500/- cash and Cheque Rs. 1075/- along with four cutting my card nos. (4317 XXXX XXXX 7526) as the final payment for the card to Mr. Raj Ajmera, Manager of SBI Agency jaipur on dt. 20.03.06 and asked the Manager my card status. And the Manager answer is my card is close.

Last Five- Six month we have recd many phone calls from Gurgaon, Delhi SBI recovery agency regarding my credit cards due, some person tell me my due is Rs, 56000/- and some person tell me Rs. 75000/- due on my card since last 3-4 yrs.

Recovery agency talk with me and at home in bad and wrong language and harassment time to time, they are calling me and at home on any time like early morning , noon, and late night also.

Above reason my family and me are very disturb and facing mentally problem etc.

So we request to you plz look into the matter and do the needful.

With Regards

Jitendra sharma

Dear Sir,
I got one offer for SBI FAST CHEQUE for Rs 48000/- and for that I had refused for availing this offer on SBI help line. Cheque no is 258429. Even though it is showing strange amount of Rs. 79000/- something as my outstanding. My last month's outstanding were only Rs. 5295/- and I dot want to avail this loan offer. I am shocked to get the outstanding figures. Please look into the matter and reolve.
Thanks
Peeyush Vyas

Dear sir,

With Reference to my earliear complain by mail on dt 11,th February 2011, 17th January 2011, 11th Dec 2010 and 21 Sept,2010 on following matter.

This is to bring to you notice that I Jitendra Sharma, was received a SBI Credit card in 2004-05 which I used and paid all my dues on the time and I decided to cancel my cards and give up the SBI card I paid Rs. 500/- cash and Cheque Rs. 1075/- along with four cutting my card nos. (4317 XXXX XXXX 7526) as the final payment for the card to Mr. Raj Ajmera, Manager of SBI Agency jaipur on dt. 20.03.06 and asked the Manager my card status. And the Manager answer is my card is close.

Last two three month we have recd many phone calls from Gurgaon, Delhi SBI recovery agency regarding my credit cards due, some person tell me my due is Rs, 56000/- and some person tell me Rs. 75000/- due on my card since last 3-4 yrs.

Recovery agency talk with me and at home in bad and wrong language and harassment time to time, they are calling me and at home on any time like early morning , noon, and late night also.

Above reason my family and me are very disturb and facing mentally problem etc.

So we request to you plz look into the matter and do the needful.

With Regards

Jitendra sharma

When I visited the maruti show room to pick my CAR after servicing, One sales representative told me to take Maruti/SBI card free to earn point on CAR servicing and part replacement, After two week I got the Credit SBI credit card Card NO [protected]. I was told initially that this card is free and later on I got a call that there are some hidden charges involve. I got the statement for paying the charges also. This is a cheating of SBI credit card division. I tried to contact the toll free numbers but no one is picking call there.

Manoj B. Mhatre
[protected]

Credit card no.[protected]
Name-Sushil Saxena
Complaint Regarding Fee Late payment Rs.700.00 & FIN Charges on Retail 509.46

Sir If i will not receive any call from your side on my mobile No. [protected] Regarding my complaint then
i will not pay a single paisa against your statement date 04 sep 2011 and i will distroy your credit card.i will wait for your call on 10 sep 2011 after that you will be responsible.

hi
my name is nikhat nasreen . I had a credit card of SBi. I was purchase an amount of Rs 1600 approximately in 2006. Recently when i applied for home loan , I know that they put my name to CIBIl and the claim amount is Rs near about 25000/-
Request you to guide me what to do next.

Please its urgent

Nikhat Nasreen

sir
i am not credit card holder but unfortunate i received statement of credit card amt. of Rs.489.49 in my mobile through sms in last two month.
kindly do not send such statement.
thank you
Dr.s.k.rajput
[protected](m)

I had given a compliant on debiting my SBI Credit card with Rs 1495/on account of CPP assitanceSome officials contacted me to enquire about the compliant and many messages came, I did not respond to any one.But on 12th a message came stating that your password has been changed.On 13th April from 1.02 AM to 3.02 Am 12 debits of amount ranging from Rs366 to 1436 was booked with my card number under www.irctc.com.As it was night I could not notice the message.NO PAN number is given in the message.Again at 9.44PM another amount of Rs 750 was debited to my account towards bharathi airtell limited.I immediately cotacted your SBI executive and blocked the card.
Now The total amount of fraud detected is Rs 10187.29.
Card no.[protected]
In addition CPP assitance amount is Rs 1495/was also debited and i paid the amount
I request you to do the needful.THe Phone no.of the official contacted me is [protected]

Dear Customer,

We regret the inconvenience you have faced. We are looking into the details currently.
Soon, we will call you to futher address your concern.

Yours sincerely,
SBI Cards

Dear Customer,

We tried to establish contact with you at around 2:47 PM, but we were unable to do so. Please let us know a convenient time for call to address your query on priority.

Yours Sincerely,
SBI Cards

Dear sir/madam

i had never use sbi credit card bur last 2 yrs i have received sms from sbi credit to due amt- 1009.00

kind request to close my account immeditely

dhananjay meshram
[protected]

Sir/Madam

This is SHAIK BILAL AHMED. Please refer to the tele conversation between Mrs Nikita and BILAL on 30 Apr 12. My cancellation letter errouneously sent to SBI Mehdipatnam branch instead of SBI Humayun Nagar branch. On 02 May 12 I went to SBI Mehdipatnam branch for brining the cancellation letter but the bank staf refused to give that letter due to your account is not available with this bank. Then I went to SBI Credit card Office near Begampet, Hyderabad the told the same. My cancellation letter sent to the Id of sbi.[protected]@sbi.co.in instead of sbi.[protected]@sbi.co.in. So keeping in view of above may I request you to please send the lein/cancellation letter to SBI Humayun Nagar branch (Code No is 05322). The Id of Humayun Nagar branch is sbi.[protected]@sbi.co.in. An early action is requested please.



Thanking you sir,


Yours faithfully,

S BILAL AHMED



Details are as under :-

NAME - SHAIK BILAL AHMED

Date of Birth[protected]

Mother Name - S MEHRUNNISA

Name of Bank - State Bank of India, Humayun Nagar Branch

Branch Code No - 05322


Bank Id is - sbi.[protected]@sbi.co.in


Account No for credit the amount - [protected], SBI Humayun Nagar branch

Dear Mr Ahmed,

We regret the inconvenience you have faced. We will call back soon to address your concerns.

Sincerely
SBI Card Cares

Dear Mr Ahmed,

We have been trying to get in touch with you but unfortunately we have not been able to do so.However we already have sent the communication at sbi.[protected]@sbi.co.in dated May 7' 2012.Please let us know incase of any discrepancy.

Sincerely
SBI Card Cares

i had paid all dues still it shows on CIBIL.so pls clear that.
sbi card no.:[protected]

Dear Mr.Pravin,

Thanks for writing to us. We are looking into your concerns and will revert to soon. Please bear with us in the interim period.

Thanks and Regards,
SBI Cards.

I received a credit card along with Hero Honda. I received a notice from your advocate in 2012 and I replied (copy attached) and matter was settled with out any reply. I am again receiving telephonic call from your side or some one else to refund the amount.
I shall be glad if you please look into the matter and settle the matter

Yours faithfully,

Harsh Kursija
BA/ 45 B, Ashok Vihar,
Phase-I, Delhi 110052.

Thank you for helping me out.

Dear Sir,


My self Ashok Pandey, my father late Shri Ramlakhan Pandey was getting pension from State bank of India Hanumana Branch (Rewa) Madhyapradesh had expired on dated 1st June 2014, whose account number is [protected] and for family pension we had submitted the required documents but till now is started due to that we are facing so many problems.
My Mother account no is [protected] who is entitle for family pension & the Pension Pay Order No is S/050980


Please try to solve the problems in first priority because due to that we are facing so many problems from lat 4 months.
Please resolvve this issue as early as possible

I would like to thank Consumer Complaint site for providing a very nice platform.

After uploading my complaint, I have received quick response from SBI Bank Customer Service.

Haripriya from SBI Customer Services called me yesterday and told me that I do not need to pay any amount that charged to me. Additionally SBI will give 2000 reward points. I requested Haripriya to mail me all these details.

In Haripriya's mail only detlais related to 2000 reward points was mentioned. It was not mentioned that I need not to pay any amount. I confirmed on phone that I need not to pay Rs. 550.40 charged to me. I request Haripriya to settle my credit card acount. So that "Total Amount Due" become Rs. 0 in my credit card bill.

I am not interested in reward points. If SBI wish then cancel these reward points and just settle my account.

I request SBI customer services to settle my credit card account.

I have received below reply from Haripriya:

Dear Mr. Kuldeep Shah,

Thank you for writing to SBI Cards.

This is with reference to your communication dated May 26 2011 8:13PM.

Annual Membership Fee: We sincerely regret inconvenience that may have been caused to you due to miscommunication made, if any. Please note that your SBI card is not a lifetime free card.

Please note that as per the application form duly signed by you, annual fee is applicable to your card account.

We regret to inform you that we are unable to reverse any amount towards the annual membership fee on your SBI card account.

We wish to inform you that we can credit 2000 reward points towards your card account. We request you to confirm for further action.

Incase of any query, would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.

Yours sincerely,
Haripriya - Customer Service

Below is my answer for Haripriya's reply:

I accept that I have signed the application form. The agent who explained me about the Credit Card facilities told me that as a Tata Consultancy Services employee I will receive this credit card for lifetime free. And because the credit card was lifetime free, I have signed the application form.

One SBI executive told me that credit card is free and when I have come to know that Credit Card is not free, I also have requested to cancel my Credit Card application. As a part of cancelation, I also have not validated my information. I told again and again to cancel the application. Then after I have received credit card.

In this case, I am claiming below cheating made with me:
1) Providing wrong information of credit card offer.
2) After saying to cancel my application, I have received a credit card.
3) I have not verified personal or address details, then also received credit card.

I just want you to settle my credit card amount.

The SBI people wont respond properly

still its bieng 24 hrs i haven, t got any follow up by the bank allthough the cont details are allready with them still they are not taking it seriously so its really frustrating that after lodging a complain i am not getting any response its jus they are posting comments but not ready to resolve the issue i think so u need to take some serious actions towards bank that no bdy can mislead to consumers .

its bieng like 72 hrs now i haven, t got any response from the bank regarding the issue with card so seriouslly i need to file a case against bank for providing misleading info to there customers .

I GOT A CALL FROM SBI REGARDING THE SBI SHUBH YATRA CARD & AS PER INFORMATION GIVEN TO ME I AGREED TO TAKE SHUBH YATRA CARD FROM THEM. BUT WHEN I ACTUALLY RECEIVED A CARD ALONG WITH TERMS & CONDITIONS I REALISED THAT INFORMATION IN BROUCHURE WAS NOT MATCHING WITH INFORMATION TOLD TO ME OVER THE PHONE BY THEIR EXECUTIVE MAINLY 3 POINTS
1) CARDHOLDER NECESSARILY MUST BE ONE OF THE PASSENGERS ON THE TICKET
2) RAILWAY POINTS SHALL ACCRUE ONLY FOR THE MEMBERS INDIVIDUAL FARE EXCLUDING SERVICE CHARGE LEVIED BY IRCTC
3) RAILWAY POINTS CAN BE EARNED ON 1ST CLASS AC, AC II TIRE, EXEC.CHAIR & AC CHAIR CAR TRAVEL ONLY.

THEREFORE I REQUEST THEM TO CANCELL MY SHUBH YATRA CARD WITH IMMEDIATE EFFCT & CONVEY THE SAME TO ME AS PER DETAILS AVAILABLE WITH THEM. I SENT THIS MAIL TO SBI ON 22ND MAY 2011 BUT TILL DATE NOT RECEIVED ANY REPLY FROM THEM.

I FEEL SOMEBODY SHOULD TAUGHT A LESSON TO THESE PEOPLE WHO GIVE MISLEADING INFORMATION TO GET CUSTOMERS.

SBI — Regarding SBI railway Card

To,
Whomsoever it may Concern
Subject: - Regarding SBI railway Card.
Card No. [protected]
Name: - Ajay Dnyaneshwar Bendbhar

Dear Sir/Madam,
I received SBI railway card monthly statement of Rs. 1004.18. But Till Date I have not received SBI railway Card. I tried so many times to contact you through your customer service no.
[protected], but it’s no use. Please send me acknowledgement of courier receiving SBI card to me. We don’t expect such kind of service from SBI (nationalized bank).
Hope you will solve the issue.

Regards,
Ajay Bendbhar
[protected]
Address:-MMRDA DURGA NAGAR FL 74B BLDG2
ASHTVINAYAK JOGESHWARI E
MUMBAI 400102

I got a call from sbi credit card department from October 2012. regarding the proposal of a sbi railway platinum card. They told me that there would be only Rs. 500/- annual fee on the card & it would be paid only once in a year, but when the card was issued to me on 5th november 2012, then without any use of card yet, bill was provided on my mobile is Rs. 561.80., while I not use this card yet and even not get password of this card. So, prior to any use of this card , how can you provide me statement of monthly bill. then I tried to contact customer care of SBI Railway card from last 3 days, but there is no any response from your side.. & I also sent complaint by SMS but not get any reply yet.. they were saying earlier that there would be annual fee which i will paid only once rs. 500 in a year & no any hidden or extra charges will be paid. but now they said that on 18th of every month a bill generate & if I do nothing then also service tax & other taxes will be come in that bill, which were not mentioned earlier, so Why I use this card If there are only loss from this card & I not get any financial gain of a single rupee in a financial year. so i want to lodge a complaint against them and its a request please make sure that this gets rectify as soon as possible & withdraw this card.. I not use this card yet & never use this ..

With best regards
Vivek Omkar

madam,
I was approached by your customer care that they have an pre approved draft of rs 98000/- which was sent to me. On detailed study i found that the interest rates were too high & I immediately deposited back Rs 98000/- .I was under this impression that no amount is due from me but today I received a sms that have not made any payment.I immediately contacted customer care and was attended by Mr. Shanker it was astonishing to know that they have charged processing fee & one months interest on this amount. This is shocking that if they presume that i have availed this facility even than my 98000/- was lying as advance with them.Mr shanker told me that the draft in original should have been sent back & he can do nothing except treating this case as pre closure of the loan amount for which i was asked to pay rs 7136.A cheque for rs 7136 has been deposited in the account to avoid any harassment to me.
i don't know if it is justified to take advantage of the customers ignorance all these things should have been explained at the time when offer was made.I don't know if this mail can help me
thanking you
kaul mk
credit card no [protected]
cell no [protected]

HSBC- regarding non verificarion of document.

actually i had given request for HSBC credit card one month back and My credit card reference number was[protected].I had recieved several calls on my cell and office landline from channai and ahmedabd but finally i had received sms from HSBC that your card is not approved due to non verification.Thid is the third time i am facing third time i am facing this problem.than i had called up to customer care of HSBC and asked the reason for the same, they told me that thay cannot give info regarding that.then i has sent the mail on [protected]@hsbc.co.in for the same and asked them to sent me my document back but they said it is not possible but they will reconsider my request and given me new reference number[protected] but yet i had not rcved a proper revert back now i want my document back by any cost...

Thank you for the prompt response. I have already given the particulars desired by you to your ID [protected]@ge.com

SBI CArds,

I am sorry to note that you have not received my mail. I have sent the details again to day to [protected]@ge.com. The subject of the mail is: Unjustified charges_ Consumer Complaint

Yes I received 2 calls from SBI telling me that my complaint has been resolved. However I am surprised that your assurance is not reflected in my online card statement. I think I will have to wait till monthly statement for July is generated.

Iam sorry to state that the unjustified charges are not yet reversed. I have been told by the helpline that I wil get a responce from an officer within 3 days. So far no responce. Two calls from SBI informing that my problem has been resolved has not resulted into action. Should I say that the left hand does not know what the right hand is doing?

I am happy to tell that SBI have allowed my claim in their bill dated September 2011 and reversed the amount charged in excess. I appreciate their action.

I would also like to record that it was due to the complaint given by me to this forum which made them to see reason.

My friend Mrs Jayanthi J had a savings account at SBI contonment branch at Trichy bearing a/c no.[protected]. On 1st July 2011 she was trying to withdraw money from ICICI atm at its main branch at contonment and she got her transaction declaind then she tried again for three tims for Rs.2000/(two thousand only) but she has not received any money.
The next day she went and got her passbook updated and found Rs.6000/(six thousand only) missing.
Please check into it and do needful to get her money back at the earliest.
Thanking you.
I am also a customer of SBI Woraiyur branch, wanted this problem get solved soon.
SRIDHAR R, Savings a/c. no.[protected].

Dear Sir,
My brother Mr Pallab Swarnakar, has a sbi a/c with S.B.I Dibrugarh main Branch of no [protected] . He used S.B.I ATM card in ICICI Bank ATM at Amullapotty Chari Ali, Dibrugarh on 30/07/2011 at around 4pm to retrieve an amount of Rs6000/- 1st & Rs5000/-2nd attempts on the same day on the same machine.The transaction has been declined in both the time in the same machine., but the amount of Rs11000/- has been debited from his A/C . He has complained regarding this issue in his Bank where he has the account; but the ATM in-charge, SBI, Dibrugarh Main Branch advised him to lodge the complain/registered the complain in the SBI toll free number [protected].After several attempts, he is not able to contact anyone on that number . Again theATM in-charge, SBI, Dibrugarh Main Branch is not taking the complain .He is very must worried about this. May i kindly request to recover his money and credited to his account as soon as possible.
With regards.
Dr Prabin Swarnakar
Central Hospital, NEC (CIL),
Margherita.786181
Cell No [protected].
Email :[protected]@gmail.com

I was holding SBI card with expiry date 01/2007.I stopped using card after march 2006 and made all outstanding payments through netbanking.After that I got transferred and stopped using the card as my transfer was to Assam.Now I am back in Surat (my original place) and found that they are generating a payment due of Rs 92000/.
The said amount was generated by them against a DD (which I did not ask for) of Rs 55000/sometime in 2008.(when I received it the expiry period was over and i neglected it as the said DD was generated without me asking for it.
Over the phone they are making threatening tones for non payment of money.I asked them to verify with the bank which issued the DD whether DD has been converted into Cash.
Now they are threatening that my credit rating will be paralysed.
My humble submission is that the company involving in such fraudulent activity be immediately blacklisted(I wrote a letter to their complaint grievence cell which did not reply my letter so far
Kunhiraman P

I WAS AHOLDER OF SBI CREDIT CARD NO[protected] . THEY GENERATED DD AGAINSTTHIS NO. WITHOUT ASKING ME (ALSO I DID NOT ENCASH IT). NOW GENERATING BILLS AND THREATENING ME. VERY MALICIOUS AND SHAMEFUL ACT FROM SBI CREDIT CARD .NO REPLY SO FAR FOR MY LETTER TO THEIR GRIEVANCE CELL

I have got a message in my mobile that a sum of Rs.4545/- have been charged regarding enrolling for take a break, but to you that I have not given any consent about the said enrolling, how they send me a bill without my consent , moreover I have not at all interested about that enrolling. You are requested not to send any such kind of false bill in my credit card bill.I am not liable for that , Please don't attached such kind of fase bill with my ccard.

DIPEN DEY CHOWDHURY
CREDIT CARD NO: [protected]

I have got a message in my mobile that a sum of Rs.4545/- debited from your credit card , but how and why without my consent they debit my credit card account. I have not purchase anything from any shop, then how they send such kind of message. It is one kind of cheating. I request don't add any amount with my credit card monthly bill, because I have not purchase anything nor I given my consent to debit my account. I am not liable for such kind of cheating. Please look into the matter.

DIPEN DEY CHOWDHURY
CREDIT CARD NO:[protected]

I have got a message in my mobile that a sum of Rs.4545/- debited from your credit card account, but sorry to inform yoy that I have not purchas anthing or ordered any goods, how they send such kind of bills in my credit card. I strongly oppose such kind of false bills. I am not responsibility for such kind of false bills. You are requested not to add such kind of false bills with my credit card bill.


DIPEN DEY CHOWDHURY
[protected]

yaa I also went with him

i have deposited a cheque on february 9th 2013, till now its amount not credited on my account, i have to know the status of my cheque. please reply earliest my contact number is [protected]