State Bank of India [SBI] Complaints & Reviews

Dear Sir

I have not received my SBI credit card. On 23th April I received a massage in which shows that credit card dispatched through First Flight courier in Ref. No . SB[protected] and received me within seven working day. But till now we have not received this. Today I have received another massage. In which shows that my SBI card statement for 15/04/11 has been delivered on 21/04/11 to my mailing address. Why statement is dispatched to me if I don’t received my card? What is the process ? please check the matter and contact with me .

Regards
Bhushan
Mob. [protected]

I am from Chandigarh & my card no. is [protected] .
I have got a call on 24.04.2011 from a guy reffering himself from SBI . He told me that I have been selected for an offer under " Privilege Circle Program" . He took my consent . They IMMEDIATELY deducted app. 6070/- from my A/C . Meanwhile I checked about this program on net . I found that this 3rd Party is misguiding SBI CREDIT CARD HOLDERS .
I want to cancel my consent for acceptance of this offer but since they did not give any contact no. or Email address , I am unable to contact them .
I emailed to service.[protected]@ge.com and feedback.[protected]@ge.com but received messege delivery failure notice .
I tried for SBI Customer care toll free numbers . But every time i received that This Number does not exist .
The SBI has tied up these 3rd parties who are spoiling the image of SBI . They are misguiding the people .
I am helpless now and I can not understand to whom I contact at present .

i D.Mallesham Goud having a SBI credit card No.[protected].
as i have dropped a cheque No.434052 of Rs.650/- by mistakenly as signature wasn' t done. recognising my falt immediately as i had dropped another cheque No.297918 of Rs.700/- on same date i.e. 08.04.2011.

but the SBI credit cards bank has taken my first cheque and kept it as dishonourd and passed my second cheque.

now the bank has put dishonour charge and other charges as Rs.418.98 to my account

hence i request you to help to me about above matter

thanking you sir

y/f
D.Mallesham Goud
mobile No.[protected]

Below mentioned are the issues that had not made me lose a lot of money, but had harassed and teased me to my association with a bank which has no regards for good service and its customers.

I was pursued by the marketing team for getting a new Credit Card, though I declined the offer numerous times. But, they starting offering me some lucrative and good offers added recently on the card, above all I was offered 2 important things:
1. Welcome voucher for Rs.500 of store of my choice b/w Reebok,Adidas etc. (I was told the names same way) when I told them I don't want the Vimal voucher they initially offered me.
2. I was told that everytime I will make a utility bill payment of Rs.1000 or more I'll be getting 2 PVR tickets.

Now, that was all on call during marketting. But, during a welcome call from an SBI executive, I was declined any of this.

Concern here is, a reputed banking institution is playing cheap marketing gimmicks just to get an edge in market. I deeply regret the day I said yes for the card because of all the problems that have occurred all this while.

I had raised a complaint for this matter with the reff no.[protected]. on 14-Apr-2011, But surprisingly when there was no response from the bank for 13 days, despite the fact i repeatedly sent mails/reminders to the bank complaint and feedback mail ID's 'feedback.[protected]@ge.com' and 'services.[protected]@ge.com' with email Reference No. 'CaseID=[protected]', the customer care exec told me that the complaint request was closed, reasoning this as a marketing department fault and not the Bank. What i want to ask here is are these two separate entities and are bigger than SBI as a whole?

I again registered the complaint regarding same issue with complaint no.[protected].

Please look into the issue, I'll be glad to get what I was offered else I would request the Bank to return my Money (rs.551) I paid as joining amount and surrender teh card.

Thanks,
Mayank Bhutani
[protected]
IBM India Pvt Ltd.
DLF Silokhera, Sec - 30,
Gurgaon , HR - 122001
Desk:[protected]

Dear sir,

Kindly register me for sms alert for my sbi a/c no [protected] and debit card no[protected] to my mobile no [protected], Thanks.

Sir/Madam,

I am SBI cr. card holder No [protected] paying the the dues on or before time since you have stop mailing me the monthly statement and due to holidays in Apl. 2011 i was unable to tender due amount and paid on one or two days late. resulted into charge of peanly of Rs. 350/ on 14/04/2011. further you have charge Rs. fin charges Rs. 194.15 on 23/04/2011.

In view of my past credit history that I am regularly paying all my due on and before due date I kindly request to lookin to matter and pl. Reverse penalty/
interest charged to me.

with hope of favrable consideration.

pl confirm on cell no[protected] .

Pramod Jagtap
Dy. Manager
HPCL.

25.04.2011
The Governor,
Reserve Bank Of India,
New Delhi.
Sub: Harrasement by SBI Credit Card

Dear Sir,
I was holding SBI Credit Card and my Credit Card Numbr was [protected]. Lateron on phonebanking SBI Crdit Card persons asked me for treansfer of my Outstanding of ABN Amro Bank . But they sent me a cheque of And Cheque No 525 703 dt 5.02.2007 issed in favour of ABN Amro Bank was not used and as per my Credit Card it is used.
Actually , this cheque was misplaced by me and I have never used this facility. But there statement reflected this entry and I was of the opinion that they have transferred automatically, but later on I came to know that it was not transferred. At every time SBI Credit card raised the bill and I refused them to give my statement and I refused to make payment without my all statement. But they have issued a notice and have paid following cheques:
1) Ch No 0802995 amounting to Rs 5,000.00 drawn on HDFC Bank Ltd and cheque was cleared on 3rd October 2008.

2) Ch No 0923493 amounting to Rs 7,681.11 drawn on HDFC Bank Ltd and Cheque was cleared on 24.01.2009.
But still my CIBIL report is showing Outstanding Balance and I have written various mails to SBI and letter to SBI but no reply is received. So you are requested to look into the matter and clear my CIBIL Report and refund of Rs 11,250.00 .
It is further requested that Yourgoodself should take an proper action against SBI Bank for my harrsement & issue show cause notice for compensating me for the loss & insultant faced by me.
Regards

Vishal Dhamija
47 Housing Board Colony,
Near Murthal Adda,
Sonipat-131001

Dear sir

My name Balaji Ghadge and i gave you the complaint before about my deduction of money from ATM without withdrowl.and money duduction from my account [[protected]] is 15000/-rs.yesterday only 5000/rs submitted by bank but 10,000/rs are now also pending.I need my money lot.so please take the action as earlier as fast.

I have withdrawn a sum of Rs.8000/- through ATM from Kalimpong BR 2 ATM counter, Main Road Kalimpong on 22.04.2011. Accordingly, I received a SMS of the same at 1248 hrs. However, at 1258 hrs. I again received another SMS intimating me deduction of another Rs.8000/- from my main account. A total of Rs.16,000/- has been debited while I had withdrew only Rs.8,000/-. In both the cases TXN No. is 1319. In this connection, I have registered a complaint to customer care service who provided me Complaint No.AT[protected] and assured to solve the matter within 7 days. Am I get back Rs.8000/- which was wrongly debited from my account? please suggest.

Dear sir,
I am a retired person from Indian Navy On 31 Jan 2011 . I had open my pension account in SBI branch at Panvel,Dist- Raigad. My A/C No...[protected]. I have visited lot of times to bank regarding my pension and retirement beneficiary ammount. I already submiited my life certificate to bank and they stated that they have forwarded my PPONo.- 09/97/B/S/000162/2011dated 14 Jan 2011 to link branch Belapur a long days ago.I am surprised that three month is passed but I did not get any thing. This type of harrashment is facing by a pension holder who has sacrificed his life for the safety and security of this country. I want to know by whose mistake it is ? All my retirement benefit has been depend upon the bank proceesing and clearing the amount.
2. Please look after this matter immediately for betterment of the pension holder and their family member.
Your's faithfully,
Mintu Rej
[protected](mob)

Dear sir
mera name dilip mishra mera a/c [protected]
hai jes par mujge atm card presit kiya gaya parantu wah atm card mujhe prapt nahi hua atm card farm sabmmisian ke samay maine atm carge 200 rupaye jama kuye the jiski parchi mere pass hai mai jab apne atm card k bare me puch tach karta hu to mughe har baryahi sunane ko milta hai ki apka atm card apko bheja ja chuka hai aur wah apko jald hi prapt ho jayega parntu jab mai janana chahata hu ki mera atm card kab se bheja gaya hai to mughe sunane ko milta hai ki jfarwari 2010 ye sab jankari lene ke uparant maine apne branch jaha par mera a/c hai sirs 2616 me 03-04 bar camlain bhi de chuka hu parantu abhi tak mujhe koi uttar nahi mila hai
mere branch me koi bhi bank adhikari kisi bhi castumer se acchi tarah pesh nahi atta
atah apse agrah hai ki hamari madad kare
dhanyabad
dilip mishra
A/c - [protected] (sirsa 2616)
kunwar patti jewaniya
meja allahabad
uttar pradesh 212305

dear
sir allrady complaint to sbi CUSTOMER CARE Complaint Ticket Number : CC[protected] [ 7 apr ] but tall date not reply to me

Name : Ahsan Ullah Khan
Bhopal
Account Number: [protected]
Branch Name: MLA Rest House
Email : [protected]@gmail.com
Phone No :
Mobile No : [protected]
Product : Bank Charges
Complaint : Bank Charges - Revised charges not intimated
Message : Dear Sir,&lt&br&lt&br&gt&&gt& I am Govt. employee of State Govt of madhya pradesh. I took a Personal loan of Rs:100000 from SBI MLA Rest house branch Bhopal, in the year 2007 and at the time of loan sanctioned the interest rate was 12% per annum, and no monthly or quarterly statement was sent to me and in between my salary got delayed and because of which there were few installments got delayed , Now when i took the statement from bank the interest rate charged to me was 13.75% and no such information given to me.&lt&br&lt&br&gt&&gt& &lt&br&lt&br&gt&&gt& And now when i asked for the complete statement of my loan account i have been denied and also the bank people are not ready to tell me the Principal amount and the interest part in the Outstanding amount as on date. &lt&br&lt&br&gt&&gt& &lt&br&lt&br&gt&&gt& Request you to please tell me the principal amount in the outstanding till date and the complete statemnt of my account.

I have been issued SBI Card no [protected] recently. I want to activate the same. Please activate the card and inform me in the following e mail

sub.[protected]@gmail.com
My address
Mr Mukesh Kumar Sharma
Indian Army
H/Q 3 Corps IIT Branch c/o 99 APO
PIN 908503 Dimapur
797112

Dear sir,
my credit card no.[protected]
my latest due amount Rs.14418.45
i paid through PAYNET service but the website showed transaction failed notice
so i immediately droped cheque no 934720 for Rs.14420.00 on[protected]
but when i login to my SBI account i noticed the above said amount is already debited
from my account PAYNET transaction details as follows
[protected]-paynet[protected]-
[protected] POS PRCH
POS 213824 BILLDESK PAYMEN 14,420.00
[protected][protected][protected]---
so i requested the SBI to stop payment of my cheque no 934720
for rs 14,420.00 dt 07.04.2011 to avoid double payment
so requested sbi card to PAYNET service people and credit the
14420.00 to my sbi cards account which is debited from my account
on 05.04.2011
today 21.04.2011 fine charges on my--credit card----
[protected][protected][protected]-------
12/04/2011 PAYMENT DISHONOUR FEE (EXCL GST 36.05) 350.00 Dr.
19/04/2011 FIN CHARGE ON RETAIL (EXCL GST 85.24) 827.56 Dr.
19/04/2011 TOTAL GST DEBIT FOR CURRENT STMT 121.29 Dr.
[protected][protected][protected]--
check out the attachment PHOTO file
sbi has given one complaint number 'CaseID=[protected]' SBI CARD NO.[protected]
so far there is no action about my money
sincerely,
selvakumar.m
MY EMAIL ADDRESS [protected]@yahoo.com
[protected]@gmail.com

Disappointmet..,
this is very disappinted condition that after being a world level bank. we are not geting ordinery service from State bank of india indore (Sanver road)
3 months is passed but i have still not get My ATM card ...I made complaint to your branch thrice.but all goes in vein..
My friend Jitendra Yadav having the same problem by 9 monthes after deducting 400/- rs..
this is not at all accepted from a world level bank...
thanks
jitendra singh chouhan
indore (mp)
bank a/c no.. [protected]

Dear Sir / Madam,

I've still not given up hope in resolving my concerns though, I haven't received any reply to my previous mail dt. September 4 ,2010.

The contents of my previous mail is furnished below.


Warm Regards,
Binu



Email sent to :chairmansbi.[protected]@sbi.co.in,dgm.[protected]@sbi.co.in
Dated : September 04,2010

Dear Sir / Madam,

I had opened a S.B a/c at your Medical College Campus branch with a
view of being a satisfied customer for ever. To my dismay, this has
been a total failure. Not sure whom to blame !!

I've a very simple request - to grant me transaction rights for Net
Banking. I've been calling various people since opening this a/c for
this purpose. Unfortunately, I'm told they have done their best. Then
who is not doing their job or is it that the software is so complicated
that, it is ir-repairable ???

I've just returned from the branch after having met the manager. She
says she has done whatever instruction was given to her by Mr. Pramod &
still the system is not responding. She gave me a print out of the mail
she had sent to mumbai ( inb.branch/sbg ). I gave her an application to
provide me with a new Net Banking kit to which she said , it'll not
activate either. I asked her for a perfect solution to my concern to
which, she had none. This has pushed me to extreme corners & I have
been very patient all these years & no longer. As such, I requested to
close my a/c to which, I got a very prompt & positive response without
any hesitance - "Please bring your cheque book & the a/c will be
closed". This was the least answer I expected from her !! No effort
what so ever to prevent me from closing the a/c.

Is this what SBI preaches about customer service ? As a customer, my
first point of contact is the respective branch officials headed by the
Branch Manager. They should be the one to sort all the concerns of a
customer in this era of stiff business competition. Rather than, the
customer running from pillar to post to find a solution.

It's all the more annoying when I do not receive any response to my e-
mails except once from Mr.Pramod who had been very helpful when I spoke
to him for the first time. However, my concern is still unresolved.

Whatever the outcome of this mail is, I would highly appreciate a quick
response please. If it's so difficult to provide me with the
transaction rights , I'm all the more happy to close my a/c & move to
SBT, Medical College Branch.

Regards,
Binu K.N

Mob. : [protected]

Dear Sir



This is regarding my credit card number [protected], against which i made the payment of RS 25340/- on 28th May 2008 via receipt number 11264221 of book number 225285

After 2yrs in feb 2010 , someone from SBI bank star calling me and saying you have a dues, when i show my part that i had made the payment they told us that there is payment in system … after that i have show orginal receipt to many concern persons of bank , but my matter is not resolved.. I am defaulter after paying all money ti bank and my cibil rating is bad due to this



I am using other banks credit cards as well as availing car loan and home loan facility by there is no problem at all. if required i can show all my records

Yesterday also some gentlemen called from SERCO which is SBI collection agency and he talk in very bad manner, which is not acceptable …

This is my humble request to you ,,, i need justice WHY I AM DEFAULTER AFTER PAYING MONEY ? WHY SARCO PEOPLE ARE HARRASING ME? FIRST THEY CALLED FROM SOME LANDLINE NUMBER THEN IN LATE EVENING THEY CALLED FROM SOME MOBILE WHICH WAS SHOWING PRIVATE NUMBER / THEY WERE ABUSING AND THRETENING /



Hoping for response or i will fill a compliant against sarco and sbi

regards



harish sharma

[protected]

Card, Credit, SBI

Dear Sir / Mam,

To The Credit Card Division State Bank of India


This is just bringing in to your kind notice is that we have received one credit card on year 2010 ([protected]) in name of card – Gopal Sing Rana, Mother Name – Khumali Devi. Till date have made all dues to the bank as per statement generated by credit card.


Payment Detail are below

Date of payment 05/01/2005 mode of payment cheque Rs.3100/- (Under Cheque number 195884)

2nd payment date of payment 05/02/2005 mode of payment cheque Rs.6050/- (Under Cheque number 195885)

Now as per my record I have been clear all dues, but you have been again taken from me Rs. 32784/- by cheque no 287423. Date of payment 11/04/2011. Recovred from your recovery office (GE) now I need full statement, Settlement, full detail.


Note – They have taken Rs.32784/- From me that is wrong now I need my money back Rs.32784 , Unless I will knock Consumer Court so give me my full and final and returned the amount those u have been taken(32784) . Also I am going to logged the complain of harassment in consumer court against of GE Capital DLF phase 2 , Infirnity tower C Gurgaon.


Note- Also provide me Letter of NOC accordingly


Warm Regards
Gopal Singh Rana (Card Holder)
Contact No [protected]

we have a joint a/c No. [protected] with your State Bank of India, Lake Gardens Branch, Kolkata-700045 and F.D. a/c No. [protected]. My complaint against your SBI Strand Road Branch, Kolkata- 700001 and your head office at Mumbai also.

I had issued a cheque no. 257652 for clearance of Rs 349500/= against my above said FD to M/s Jawed Habib beauty saloon Pvt. Ltd, but to my amiss the said cheque has bounced today (21.04.11) . The said transaction was done after several discussions with your Lake gardens Branch. Moreover, they also blocked my more than Rs 1 lac despite my surrender of credit card. I have been running post to pillar as per the directions of your local bank branch for release of my deposited amount.

we are sorry to state that being senior citizen, I have been harassed like any thing. Now, I request you to kindlylook into the matter and take appropriate steps against such officials of your organisation as this will lead to loose faith in your banking and its services and above all all tarnish the image of such a big concern.

Prompt action needed from your end.
Regards


Kailash Prasad

I am using SBI mobile banking service from last 10 months. in starting it worked correcly (means withour error). But from last few days, SBI MOBILE BANKING ask all details like Userid, MPIN, password and then going inside of application also. But while using service, (when it is connect to GPRS) it is suddenly coming as "APPILCATION ERROR"(Detail: our of memory error java/lang/out memory error) and appication closed without complete my request.
I am using Nokia Mobile and model no is 7210

Now I am unable to use SBI Mobile banking service. So please clarify my problem.

Thanks & Regards,
vipul