| Address: Faridabad, Haryana |
Hi,
Just like to bring in notice the unnecessary delay in getting a Car loan get processed and finally denied to process it in future, simply because of powers of being on such a high post.
Basically we applied for a Car Loan on the basis of pension drawn by my father. My father is retired SDE from BSNL, drawing pension since last three years, holds a house in his name at NIT, Faridabad. For the Car loan we approached Mr Rastogi, Chief Manager in Main Branch, SBI Faridabad., he told us to provide him the Pension Certificate, as my father's pension account is in SBI,Hapur. They agreed us to provide the pension certificate and Mr Jai Bhagwan, Branch Mgr, SBI Hapur also told us that pension certificate is not required if you have the passbook with all the entries updated for the last three years. Finally Mr Rastogi has denied to process our Car Loan, by saying that its delayed now and not process in future as well even if we produce the certificate to SBI Branch, Faridabad. It is by no means a plausible excuse by such a Senior Authority serving the Main Branch of Faridabad.
Why these guys dont follow the same procedure? The policies are not in sync being the same Bank. I really want to appreciate Mr Jai Bhagwan for co-operating with us. But if we would have been co-operated by Mr Rasogi([protected]) also than our Car Loan would have been processed. Such kind of atttitude is quite harassing and unacceptable, my family has lost all the hopes of getting a new Car without the support of SBI Main Branch, Faridabad. As this loan could have been processed directly by Hapur branch, but since our native place is Faridabad, so the verification process of our property and other documents can be easily done by the branch in Faridabad only.
This has shaken my faith in the services provided by SBI Bank, being the most reputed bank of India. But again I want to say that these people are making this system corrupt, not the organisation is responsible for such acts. So I want to request if someone can take appropriate action against these kind of people(Mr Rastogi ji). His mobile no. is [protected].
Regards,
Himanshu
5B-54, NIT,
Faridabad - 121001
(HARYANA)
Mob No. : [protected]
Aug 13, 2020
Complaint marked as Resolved
SBI CREDIT CARDS — WRONG SMS MESSAGE
I received a SMS message from mobile number [protected] at 13.00 hours to day on my cell phone that I am due a sum of Rs. 1410 towards EMI and asking me to arrange for necessary amount to be parked with my bank before 15 10 07As I have not availed any loan I tried to contact the above mobile number but there was no response at all. I sent an SMS to the same number asking the sender to disclose the identity and so far no reply. As a precaution I telephoned SBI CARD help line 3902 02 02 and I spoke to them about the problem. They acknowledged that the message is from them only but wrongly sent to me. I requested them to send me a message that the said communication is from them only and should be ignored. But to my surprise they declined my request and said that they cannot confirm the same over sms
I am a senpor citizen and never go for any loan etc and such message put lot o[censored]nnecessary tension on me
May I request you to take up this matter with the concerned people and ensure that wrong messages
are not sent in future
Thanking you