State Bank of India — Atm Transaction

Subhash Kumar

from New Delhi, Delhi

Address:

Delhi

Dear Sir/Madam

I, Birendra Kumar having saving Account ([protected]) with State Bank of India, 233, Okhla Industrial Area, Phase-III, New Delhi-110020.
On 3 rd April,2012 I have withdraw Rs.10000/-(Ten Thousand) with PUNJAB NATIONAL BANK ATM (C-LAL Chowk,Govindpuri,Delhi), but only amount have been debited to my account but money has not withdraw due to failure transition. I have complained on 16.04.2012 vide complain No is AT[protected], but My problem has not been solved then again complain with branch, Complain No - AT[protected] Here Complain Not Solved then Again Complain in Branch on Dated 15.05.2012, Complain No is - AT[protected].
As per RBI guidelines, if there is any failure in the ATM transactions and your account got wrongly debited the amount,bank will have to credit such wrongly debited amounts within a period of 7 working days from the date of the complaint. The Bank will pay Rs.100/- per day beyond 7 working days only if the complaint is lodged within 30 days of the date of the transaction.

Thank you Sir,
Regards,
Birendra Kumar.

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Comments

Chandramohan Godbole

from Pune, Maharashtra

I am having S/B a/c with ICICI bank.I withdraw some amount at SBI ATM Panvel.
I did not received money The SBI ATM message was" transaction timed out"But the amount was debited to my A/c with ICICI
As I did not received money, I tried once again,
.the message was
" Daily trannsaction limit was exceeded.

Means the transaction which was uncomplete was taken into consieration for daily trasaction
limit for ATM and debited amount was not crdited my account

bhagwat singh kharai

from Delhi, Delhi

As MY newly received PIN OF ATM CARD (CARD NO[protected] was not working and same way I was suggested by Bank to apply for duplicate pin. This exercise has been done 03 times within last 03 months but till now I am waiting for DUPLICATE PIN .

Regards,

BHAGWAT KHARAI
A/C NO 00668-[protected]

S.B.I KASHIPUR, BRANCH
UTTRAKHAND

santoshjha

from Kota, Rajasthan

on 29th of sep 2011 i tried to withdraw a sum of Rs 3000 from SBI ATM but couldnt recieve the same ,but after a while when i ebquired it debited the account with Rs 3000 ,provided the ATM I used was of IOB when i enquired on toll free number they told thet the amount will be credited within 24Hrs.

mishra1989

from Mumbai, Maharashtra

I WITHDRAWAL A RUPPEES 15000/- FROM KHASPA STREET ATM WITH TXN NO 7438 ON 22/03/2012 EVENING TIME I.E 8.00 PM BUT I GOT OUT SERVICE FROM THE ATM & I DIDN'T GET ANY MONEY & RECEIPT I LODGE A COMPLAIN ON THE SBI INDL BRANCH 7498 ON 23/03/2012 & I GOT A COMPLAIN TICKET NO I.E- AT[protected] BUT STILL I AM NOT GETTING THIS MONEY & IT'S IMPORTANT TO ME TODAY'S DATE BECAUSE I HAVE TO BE OPERATION FOR DNS . SO TAKE SERIOUS ACTION ON IT

Roysomu

Dear Sir

I am Satyajit Roy holding a savings A/C (No. [protected]) of SBI, Saltlake Electronics compound, Sector -V, Kolkata.

Today morning during Rs.10000/- withdraw from ICICI bank ATM, Solapur, Maharashtra I am not getting cash from machine due some problem of ATM.

But automatically Rs. 10000/- has been debit from my A/c. After that from other ICICI ATM I have withdraw Rs 20000/- in three step and transactions are success.

But first time Rs 10000/- till not credit in my A/c

Pls. take needful action

With regards

Satyajit Roy

([protected])