[Resolved] State Bank of India — PATHETIC CARD SERVICE | |
I have SBI silver credit card no: [protected], it was my biggest mistake to subscribe SBI card . There people are foolish & pathetic . not even bother to understand problems nor accepting their mistake or nor even interested to resolve our issues . i got cancelled this card in Dec 2007 due your superfluous charges debited by SBI for issuing insurance policy of Rs. 6658, which was got cancelled later on. I have paid Rs.9225.44 vide ch no: 354522 on 22.12.2007 against my outstanding due as on 23.12.2007 after confirming from SBI customer care executive. After my several humble requests to customer care vide email (details as under), disappointing to inform you the matter is still pending. 1. Case ID[protected] [protected] 2. Case ID[protected] [protected] 3. Case ID[protected] [protected] 4. Case ID[protected] [protected] 5. Case ID[protected] [protected] I would like to further inform that neither there is nothing which i should liable to pay nor any liability accrued against my expenses. Even though, I have made 2 payments of Rs. 700/- & Rs.200/- on 06.05.2008 & 07.10.2008 respectively on good faith of SBI recovery officers. But my efforts were in vain & fruitless. This is my third attempt to resolve the dispute, created by you. Thereafter I will not pay even single penny for cheating with your genuine customer. Therefore, it is very humbly requested that this matter/ dispute be resolved immediately since the issue regarding settlement of superfluous charges hanging for quite some time. vikas Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear Sir / Madam
I have not been receiving my billing statement for last many months at my postal address, and due to that I am not in position to view & pay my dues on time. Initially I joined SBI Credit Card, for first six months, I used to get postal statement regularly, afterward, I was getting e-statements only. I had placed no request for non-sending of postal statement to me. Then why the postal statement were stopped ??
I have not got e-statement for Oct, 08 (receivable in Nov-08)- I could not able to pay the same and when I got my statement for Nov-8 ( received in Dec-08), late fee of Rs 350 was charged to me. As that late fee is without any reason, I paid nothing towards my bill.
Same way, Today in statement of Dec-08 [received in Jan-09 ], again your bank has charged late fee of Rs 350 /-. The non-payment is due to non-receipt of billing statement & non-payment due to that.
Since late fee Rs 700/- +Service Tax+Interest thereon as late fee for bill of Rs 1250/- is not acceptable.
Please correct my bill, and advise me the outstanding amount, I will pay it immediately, I receive confirmation mail from your side.
Customer care is good for SBI that for attracking new customers, I use to get calls for local Sales Unit of SBI, but for billing and other issue SBI have never called me. I feel sad about india’s biggest Bank.
Looking forward for immediate response. I do not know, whether this email of mine will be seen by anyone in SBI>
Regards
Girish Joshi
[protected]
I have not been receiving my billing statement for last many months at my postal address, and due to that I am not in position to view & pay my dues on time. Initially I joined SBI Credit Card, for first six months, I used to get postal statement regularly, afterward, I was getting e-statements only. I had placed no request for non-sending of postal statement to me. Then why the postal statement were stopped ??
I have not got e-statement for Oct, 08 (receivable in Nov-08)- I could not able to pay the same and when I got my statement for Nov-8 ( received in Dec-08), late fee of Rs 350 was charged to me. As that late fee is without any reason, I paid nothing towards my bill.
Same way, Today in statement of Dec-08 [received in Jan-09 ], again your bank has charged late fee of Rs 350 /-. The non-payment is due to non-receipt of billing statement & non-payment due to that.
Since late fee Rs 700/- +Service Tax+Interest thereon as late fee for bill of Rs 1250/- is not acceptable.
Please correct my bill, and advise me the outstanding amount, I will pay it immediately, I receive confirmation mail from your side.
Customer care is good for SBI that for attracking new customers, I use to get calls for local Sales Unit of SBI, but for billing and other issue SBI have never called me. I feel sad about india’s biggest Bank.
Looking forward for immediate response. I do not know, whether this email of mine will be seen by anyone in SBI>
Regards
Girish Joshi
[protected]
Billing My Credit Card no [protected]
Dear Sir / Madam
I have not been receiving my billing statement for last many months at my postal address, and due to that I am not in position to view & pay my dues on time. Initially I joined SBI Credit Card, for first six months, I used to get postal statement regularly, afterward, I was getting e-statements only. I had placed no request for non-sending of postal statement to me. Then why the postal statement were stopped ??
I have not got e-statement for Oct, 08 (receivable in Nov-08)- I could not able to pay the same and when I got my statement for Nov-8 ( received in Dec-08), late fee of Rs 350 was charged to me. As that late fee is without any reason, I paid nothing towards my bill.
Same way, Today in statement of Dec-08 [received in Jan-09 ], again your bank has charged late fee of Rs 350 /-. The non-payment is due to non-receipt of billing statement & non-payment due to that.
Since late fee Rs 700/- +Service Tax+Interest thereon as late fee for bill of Rs 1250/- is not acceptable.
Please correct my bill, and advise me the outstanding amount, I will pay it immediately, I receive confirmation mail from your side.
Customer care is good for SBI that for attracking new customers, I use to get calls for local Sales Unit of SBI, but for billing and other issue SBI have never called me. I feel sad about india’s biggest Bank.
Looking forward for immediate response. I do not know, whether this email of mine will be seen by anyone in SBI>
Regards
Girish Joshi
[protected]
Dear Sir / Madam
I have not been receiving my billing statement for last many months at my postal address, and due to that I am not in position to view & pay my dues on time. Initially I joined SBI Credit Card, for first six months, I used to get postal statement regularly, afterward, I was getting e-statements only. I had placed no request for non-sending of postal statement to me. Then why the postal statement were stopped ??
I have not got e-statement for Oct, 08 (receivable in Nov-08)- I could not able to pay the same and when I got my statement for Nov-8 ( received in Dec-08), late fee of Rs 350 was charged to me. As that late fee is without any reason, I paid nothing towards my bill.
Same way, Today in statement of Dec-08 [received in Jan-09 ], again your bank has charged late fee of Rs 350 /-. The non-payment is due to non-receipt of billing statement & non-payment due to that.
Since late fee Rs 700/- +Service Tax+Interest thereon as late fee for bill of Rs 1250/- is not acceptable.
Please correct my bill, and advise me the outstanding amount, I will pay it immediately, I receive confirmation mail from your side.
Customer care is good for SBI that for attracking new customers, I use to get calls for local Sales Unit of SBI, but for billing and other issue SBI have never called me. I feel sad about india’s biggest Bank.
Looking forward for immediate response. I do not know, whether this email of mine will be seen by anyone in SBI>
Regards
Girish Joshi
[protected]
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SBI Card — Pathetic service
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