[Resolved]  State Bank of India — MONEY NOT GOT BY ATM TRANSACTION BUT DEBITED FROM ACCOUNT

MONEY NOT GOT BY ATM TRANSACTION BUT DEBITTED FROM ACCOUNT
Sir,
I have an ATM card of State Bank of India.On dated 08/08/2009 at time 19:34 I used the card no.[protected] at Axix Bank ATM having ATM ID S1AN04918 located at Sarita Vihar New Delhi . I put the card in atm made the Transaction for withdrawl of Rs 200/- but I received message of transaction decline-072, unable to processwith record no 2387.
Again in second ATM in the same cabin i have tried (ATM ID S1AN04915 On dated 08/08/2009 at time 19:36) Transaction for withdrawl of Rs 200/- but I received message of transaction decline-072, unable to process with record no 897.
But from my account Rs. 200/- had been debited.

I also had given an application to AXIS bank.
But still amount is not credited to my account.

So Here I am requesting you to please Reverse this amount as soon as possible.


Regards

H.N.Asthana
Place: Mahmoodpur, Mughalsarai, Distt-Chandauli(U.P)
A/c no.[protected]
e-mail [protected]@gmail.com
mobile no- [protected], [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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SBI — ATM Transaction Money debited but not received

I did the transaction on Axis bank ATM. While doing the transaction, on screen message was “Host server is offline”, and i didn’t get the money. I tried it again with lesser amount (INR 1000/-) it happened again. When i checked the balance through online banking, I found INR 3000/- has been deducted.

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