[Resolved] State Bank of India — missing money in atm card.

[Resolved] State Bank of India — missing money in atm card.

P pavanmrc from Delhi, Delhi

Sir, I have an savings account in STATE BANK OF INDIA, A.U.CAMPUS, VISAKHAPATNAM, ANDHRA PRADESH, with a/c. no:[protected].I regularly draw money from different Bank ATM Counters, on 1/12/2009 I visited the ANDHRA BANK ATM Centre at GAURI NIVAS, PANAJI, GOA. when I inserted the card and after typed my Pin number the report came out that your has declined. and it gives error code with 054. but it surprised I saw that the amount of Rs 520/- has been deducted from my account. I request the concerned authorities to look into the matter and see that my amount of Rs 500/- will be credited again to my account. regards, pavanmiriyala, mobile no: [protected],[protected]. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Mahalakshmi

from Hyderabad, Telangana

I am VENKATA MAHA LAKSHMI DANGETI account holder of SBI branch, ANDHRA UNIVERSITY, VISAKHAPATNAM (A/C No: [protected]) from 27/07/2006 onwards. I have transferred money through online banking to SBH on 14th of September 2010. Transaction displayed successful and amount of Rs.500 had been deducted from my account on the same day. But the money was not credited on the beneficiary account until now. I have approached nearest SBI branch and they told me write a letter to corresponding Branch. (Third Party transfer).
But the details being shown in my account about this transaction are given below.
Date:14-Sep-2010
UTR:SBI[protected]
Reference No: IZ00851209
BENEFICIARY A/C: [protected] (SBH, RAJENDRANAGAR BRANCH, HYDERABAD, A/C HOLDER: DANGETI VENKATA MAHALAKSHMI)

Here I am attaching the corresponding document for your reference. Here what I did mistake, I have added this beneficiary account into my online SBI account long back. Actually Beneficiary account holder has transferred account from Rajendranagar to Balanagar (INTERCITY transfer). I don’t know that I have to delete saved beneficiary account and again I have to add freshly for doing transaction as it is transferred. I visited SBH Balanagar manager as this SBH account also mine. He told me that delete that account and add freshly with Balanagar branch. Now transfers are going normally. But my 14Sep2010 transaction amount neither come back to my SBI nor added to my SBH. Why I have transferred money to SBH that I have LIC ECS through SBH account.
Please kindly help me to get back my money.