[Resolved]  State Bank of India — Promotional sms, mails and calls

Dear Sir / Madam,

I am an SBI Credit Card Holder for many years enjoying fairly good services from your bank until now. But now, I am getting frequent calls from the phone number[protected] and someone by name Vandana is making all kinds of attractive offers saying that I am a privileged customer of SBI Cards. She told me that they are offering me Free Travel Vouchers for Holiday in India and abroad, Airline Ticket Vouchers, Reward points etc etc and finally said that they need my confirmation for a payment of Rs.6067/- which will be reflected in my statement dated 17th November 2011. The lady kept insisting that I should confirm over phone. But, I refused to do that realizing that there is something fishy about the whole matter.

The most troubling thing is to note that the caller gave all kinds of details pertaining to my SBI credit card account like my Card Number, My Date of Birth, My wife's and children's names, our exact postal address, phone numbers, email ID etc.

I would like you to look into the matter and take appropriate action immediately and give a feedback about the bank's action in this regard. I'm furnishing my full address and contact details below:

Dr.P.ILANGO
Professor & Head,
Department of Social Work,
Bharathidasan University,
Khajamalai Campus,
Tiruchirappalli- 620 023.
Tamil Nadu
India.
Phone: +[protected]Direct)
2333683 (Office)
Mobile: +[protected]
Email: pon.[protected]@gmail.com
[protected]@yahoo.com
[protected]@yahoo.com

Thanks,

Ilango