[Resolved]  State Bank of India — Poor service of SBI RASAPUNJA BRANCH

Sir/Madam,
My father,Amar Chandra Biswas, recently applied for internet banking for his savings bank account
maintained at STATE BANK OF INDIA - RASAPUNJA branch. His S/B a/c no. is[protected].
The branch issued him a Internet banking kit(user id and password) on 29/01/2010
but still he could not log in using these.

Kit No = [protected]
Packet No = 68790
Circle Code = 01
Serial No = 34

On behalf of my father,I also informed this to the branch manager over the telephone several times.
He always asked me to make a call after 1-2 Hrs. But no fruitful action has been taken yet.

Regards....
Subhasish Biswas
S/O-Mr. Amar Chandra Biswas
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Aug 14, 2020
Complaint marked as Resolved 
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Dear
sir/madam
i am akhilesh kumar verma s/o kartaram and my a/c [protected] i am go to branch to know about mobile banking but branch manager do not give the knoweiedge about mobile banking but branch manager MR VERMA misbehavie to me and tolk to unrespect world.
so i am unhappy to your service .my a/c [protected] and brach code 5874 and my mob no. [protected]

WITH REGARDS
My name is Anand Ramchandra Shinde. I newly opened account in SBI-Kurla (W) & I wants to activate my net Banking so according to SBI procedure I went to respected branch to submitt the application form for net banking but the person who is accepting online banking form was on leave (Mr. Tiwari) so I just went to Branch Manager (Mr. More) for alternate option. As we don't have much more time I requested to Mr more to accept the form or arrange the alternate option but he replied that the person ( Mr Tiwari) is not present so come tomorrow & submitt the form to respected person.(What I want to suggest that if suppose cashier not available in the bank why you are arranging alternate just tell the customer that our cashier is not there so just come tomorrow for any transactions.) VERY VERY VERY Bad Service & this is the difference between government & private Banking...
Sir,
The applicant was retired as daftry from the services of Ministry of Commerce, Udyog Bhawan New Delhi on 31.8.1986. At that time his Pension Payment Order (PPO) Book No. 496 which was issued by the Pay & Account Office Ministry of Commerce was kept under custody of State Bank of India, Nirman Bhawan, New Delhi. The Bank was supposed to issue a copy of the P.P.O. Book to applicant but till today the same has not been issued to him even after 22 years of retirement life. Though the applicant has been seeking his pension regularly, every time the applicant approached the bank authority, they just informed that PPO Book has been misplaced during the renovation of Bank and gave a copy of the statement showing the record for pensioner I.D. as ascertained from the P & AO of M/o Commerce, such statement issued by the Bank is not sufficient for claiming family pension, if required, in future and only PPO Book is valid for that purpose. Several written or verbal requests from the applicant have not been entertained by the concerned authorities i.e. State Bank of India, Nirman Bhawan, New Delhi. Pay & Account Office M/o Commerce desired from the State Bank of India following documents for issuing the duplicate PPO:
1. A certificate, from the pension disbursing bank, to the effect that the pensioner has not been issued the pensioner's half of the Pension Payment Order as the same has been lost during their office renovation.
2.The photocopy of the disburser portion (Green Book of the PPO) so that the duplicate PPO of the pensioner portion can be prepared.

Yours Faithfully
(Parmanand)
(Retd) on 31.8.1986
Deptt. of Commerce, Udyog Bhawan New Delhi.
Resi. C-157, Sector-22 NOIDA
(M) [protected]
Mail: [protected]@rediffmail.com
[protected]@rediffmail.com
Sir,
The applicant was retired as daftry from the services of Ministry of Commerce, Udyog Bhawan New Delhi on 31.8.1986. At that time his Pension Payment Order (PPO) Book No. 496 which was issued by the Pay & Account Office Ministry of Commerce was kept under custody of State Bank of India, Nirman Bhawan, New Delhi. The Bank was supposed to issue a copy of the P.P.O. Book to applicant but till today the same has not been issued to him even after 22 years of retirement life. Though the applicant has been seeking his pension regularly, every time the applicant approached the bank authority, they just informed that PPO Book has been misplaced during the renovation of Bank and gave a copy of the statement showing the record for pensioner I.D. as ascertained from the P & AO of M/o Commerce, such statement issued by the Bank is not sufficient for claiming family pension, if required, in future and only PPO Book is valid for that purpose. Several written or verbal requests from the applicant have not been entertained by the concerned authorities i.e. State Bank of India, Nirman Bhawan, New Delhi. Pay & Account Office M/o Commerce desired from the State Bank of India following documents for issuing the duplicate PPO:
1. A certificate, from the pension disbursing bank, to the effect that the pensioner has not been issued the pensioner's half of the Pension Payment Order as the same has been lost during their office renovation.
2.The photocopy of the disburser portion (Green Book of the PPO) so that the duplicate PPO of the pensioner portion can be prepared.

with regards,
(Parmanand)
(Retd) on 31.8.1986
Deptt. of Commerce, Udyog Bhawan New Delhi.
(M) [protected]
Mail: [protected]@rediffmail.com
[protected]@rediffmail.com
sir this is gouse from phirangipuram, guntur(d.t), andhrapradesh...
i am a account holder of sbi repudi branch..

i faced a poor service from the employee of state bank of india named a.manikyamma
she was very neglect and poor in her work..
she was very rude about clientss ..


so pls take a sevior action towards her..

shaik.gouse

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