[Resolved] State Bank of India — Non receipt of settlement letter even after the payment of claimed amount.
This is to bring you kind attention to the malpractice and harrasment of SBI credit card department.
I, Tapan Bhattacharyya had been a customer of SBI gold card (Card no.[protected]).Due to irregular statement posting by the bank, I approached them for the full and final settlement with the bank execuetive, Ms.Rani Choudhury(mob no.-[protected]) from SBI Gurgaon office who was given the charge of the case.My wife signed and paid a cheque amount of Rs.70, 000/- which got debitted from her UTI account on 14-02-07.Thereafter, Ms.Choudhury agained called and claimed a finaloutstanding of Rs.399/-which got cleared on1-03-07and assured to send the Final Settlement letter as soon as the cheque got cleared.However, no settlement letter came and a statement of interest stared coming.Talking to her further, she reassured the letter andtold to neglect the statement as the proceedure, she said would take some time.The statement kept coming, her Number was either unanswered or switched off.Going to their Minto Park Office in Kolkata, nobody was ready to respond.So, I left the matter.However, today after an year, I received a call from their advocate, Mr.Virendra Sehghal who Threatened me of Delhi Court and police if I do not pay an Year's interest.I appeal to you to do the needfull to punish such malpracticeing bank departments.I fail to understand what should i do?It is a grave harrassment to a gentlemen!
Looking for your co-operations.
Complaint marked as Resolved Aug 14, 2020