[Resolved] State Bank of India — Fake note received from SBI ATM

padhy_daya

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

One 1000 rupees fake note received form SBI ATM (ATM ID-S10A[protected],) TXN NO.5596,5597 and Transaction time 10/092010 at 10:4AM and 10:42AM. I came to know about the fake note when i deposited the same in ICICI bank, they kept that note and give a annexure receipt with details. Then immediately i complained to SBI customer care, but they suggested to visit nearest SBI Branch for further action. Now SBI is not ready to accept the complain. Also attaching the annexure received from ICICI bank for your reference.

Now what should i do in such case, where I've to bear loss of 1000 rs?
And how one can trust any banks ATM for such kind of incidents?

Requesting you to take action.

Thanks and Regards,

Dayanidhi Padhy
[protected]
Email: [protected]@yahoo.co.in

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Arvind Sen

from Pune, Maharashtra

State Bank of India — Forged Note received Rs.1000

Dear Sir,

I have withdrawn Rs. 3 lac from our saving account for deposit in two different bank. But when I going to deposit the amount to ICICI bank Thakur village Kandivali Mumbai. They found one forged note of Rs1000. Serial No. 5BD 482879. this note not return by bank only acknowledgement letter given.

Then I am visit again to SBI bank Lokhandwala Kandivali E mumbai, requested please one person with me to resolve the issue but no budy come with me or any action taken by bank.

Just asking for proof.
Please tell me sir where is my fault why I suffer.

Please suggest what I can do futher.

Regards,

Arvind Sen