[Resolved]  State Bank of India — Wrong statement and fraudulent case submit by SBI card

Dear Sir,
I would like to inform you that on 17.11.2007 i was receive an sms in my mobile that i have transacted an amount of INR 3243.55 throgh paypal.com and the transaction deatils are like that
PAYPAL *KOLKATAFRIN [protected] SGP
.Then and there I downloaded the transaction disput form and send it to SBI CARD, gurgaon Branch by fax and i was intimated them through mail also. They dont reply in my mail and fax. After wards i had a talk with the customer care dept they inform mr this case will be settled with in 90 days . I block my card and i paid what ever transaction that i had done like my Airtel mobile bill in next month Dec 2007.Afterwards i never transacted. But they continiously sending the statements with late fee charges without solving the case. Now they send me the legal notice.
I have made this card because of the SBI brand name and I never expect such unfair play from the reputed finance sector like SBI.
But it is really surprised to me that a brand name like SBI is attached with this type of fradaulant case and have not take any secured transaction system.
I would like to inform you that, I am already using four others bank credit cards where I have never seen such problems and I am a very cautious while using Credit cards. I never leave my card.Even I never photocopied my card.
I can bet and confirm that there is no carelessness from my side.
May be some others transactions could have been included in my Account. In that case you please waive off the amount.
I am hereby requesting you to take some immediate Action on the matter
Expecting your immediate actions and reply

Regards


Santanu Banerjee
Mob. No. [protected]
+91 [protected]


Pl. find the dispute form as an attachment