[Resolved]  State Bank of India — CLARIFICATION OF OUTSTANDING EDUCATION LOAN AMOUNT

Address:

Allahabad, Uttar Pradesh

[protected] Forwarded message[protected]
From: ashish sahu <ashishsahu.[protected]@gmail.com>
Date: Wed, Aug 15, 2012 at 1:00 AM
Subject: Fwd: Clarification of my Education loan A/c repayment..
To: dgm.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in




Dear Sir,
I want to make you understand that till date I did not get any response from anybody.For the same purpose I went to the related branch & related office(scarp) more than 10 times but reply is same from everywher that branch said you have to inqiure about this to scarp & scarp people said branch only will tell you.
After such a trable condition today dated 14/08/2012I got to know that my education loan outstanding in intrest has been incresed to Rs.1 lac from Rs.57000.
Dated 10/04/2012 they were telling me that you have only 1 Rs. in principal a/c & 57000 Rs.in interst a/c are outstandingbut now the scarp people including AGM of that branch is telling me that you have total 1 lac Rs. is oustanding.
kindly help me to get the solution.



[protected] Forwarded message[protected]
From: ashish sahu <ashishsahu.[protected]@gmail.com>
Date: Sat, Jun 9, 2012 at 2:34 PM
Subject: Clarification of my Education loan A/c repayment..
To: dgm.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in



Dear Sir,
Subject –Clarification of my Education loan A/c repayment
Reference-Education loan A/c No.-[protected]

With reference of the above I have taken a education loan from state bank of India Sardar Patel Marg,Civil lines Allahabad,U.P,Branch,I am regularly depositing the installments but at the end when I was going to close that A/c I found some irregularities of transaction, I found a transaction of amount Rs.18500/ dated 17/04/2007 from my a/c to the Birla Institute of Technology but as per my memory serve me right I did not take any amount for Birla institute of technology because my Education loan was sanction for ITM bossiness School .regarding that I communicate to the Branch Manager, Branch official Mr.Subodh Nigam,Mr.Faruki of Scrap department of Allahabad but everyone was saying you have to communicate with respective branch and branch people saying all the documents we have sent to the scrap dept,then after 4 to 5 times visits branch people saying give me 10-15 days time to check the voucher then I let you know, then again after 1 month I came to know that the Rs.18500/ was wrongly transferred to some Mr. Ashish Kumar mishra’s education loan A/c. and branch people are saying you just pay the full amount we will return it back if the customer refund the amount.

The scenario is still continuing from 3 months without any clarification that:-

1- What amount finally I have to pay to close my A/c.?

2- Who will pay the Rs.18500?

3- What about the interest accumulated over Rs.18500 over the period of time?



So kindly suggest me what should I do?
And to whom can I contact to get the clarification?

Kindly help me to get the solution with reply at my e-mail id ashishsahu.[protected]@gmail.com & in my mobile [protected].
Thankyou.